Team Member, Petsense
Listed on 2026-01-12
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply.
2 weeks ago Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
Overall Job Summary
This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.
Essential Duties and Responsibilities (Min 5%)
As a Team Member, you should be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:
- Maintain regular and predictable attendance.
- Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
- Support selling initiatives (TEAM):
- Thank the Customer
- Engage with the customer and/or pet
- Advise on products or services
- Make it Memorable
- Perform duties such as operating cash registers, merchandise recovery, freight processing, merchandising, assembling merchandise, janitorial duties, executing price changes, assisting with loading, caring for live animals, and completing related documentation.
- Perform other duties as assigned.
Required Qualifications
Experience:
No experience required; retail or pet/live animal knowledge preferred.
Education:
High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.
Preferred Knowledge, Skills, or Abilities
Knowledge of pets/live animals, pet food, or pet products is preferred. Strong communication, problem-solving, basic computer skills, and interpersonal skills are desirable.
Working Conditions
Indoor environment with moderate noise; shifts vary but typically no less than 4 hours and may exceed 8 hours; promote safety and adhere to guidelines.
Physical Requirements
Non-sedentary role requiring mobility throughout the store and outdoor areas; ability to lift up to 50 pounds, operate equipment safely, and communicate effectively.
Disclaimer
Overview of responsibilities; perform all duties as assigned by supervisor.
Company Info
At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, parental leave, tuition reimbursement, and family planning resources.
- Entry level
- Full-time
- Management and Manufacturing
- Retail
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).