AOC IT Business Analyst Sr Perm, at Statewide, NM

Overview

Administrative Office of the Courts

AOC IT Business Analyst Sr #, Full-Time, Perm, at Statewide, NM. Opening Date: 02-19-2026. Close Date:

--. Target Pay Range/Rate: $39.085-$48.856 per hour or $81,297-$101,620 annually.

• The AOC IT Business Analyst is responsible for contributing in the implementation of technology solutions that meet the needs of both business and IT stakeholders.
• In support of projects, perform fit-gap analysis on requirements to determine if and how new systems and data meet the judiciary’s business needs and identify gaps that need solutions. Collaborate with project managers and developers to determine how to mitigate gaps.
• Lead and establish business analysis standards and documentation for IT applications.
• Work with the project management team in initial analysis of end user project intake requests.
• Gather requirements and identify solutions upon initial analysis of request and resolves problems through troubleshooting technology and technology applications.
• Recommends new practices, processes, systems and technologies to streamline and improve business operations.
• Provides Tier 1 and Tier 2 technology application break/fix support.
• Work with IT staff and business office customers to elicit, verify, validate requirements, and document them in a useful fashion.
• Documents, prioritizes, analyzes, and resolves problems to achieve full completion.
• Defines and executes test cases with various business process scenarios and reports issues and trends.
• Develops, tests, and documents revised or new business processes and trains end users.
• Works with end users to identify and document requirements, and streamline and improve business processes.
• Collaborates with stakeholders to maintain standards, implement solutions and resolve issues.
• Develops training manuals and procedures for judicial applications, processes and forms.
• Understands and applies key activities from the Software Development Lifecycle (SDLC).
• Creates or assists in the creation of “as-is” and “to-be” process diagrams, system context diagrams, and related SDLC documents.
• Writes SOPs and training materials and documents functional processes and technical architectures.
• Participates in design and solution-finding efforts.
• Other duties as assigned.

The successful applicant should demonstrate knowledge of systems analysis and design; hardware and software technical requirements and specifications; tools and techniques of troubleshooting tier-two and tier-three application support issues; understanding of the overall business and information needs of an organization in order to develop appropriate solution strategies; project planning; analysis and business risk assessments; business process redesign; and how to best support the business through the effective use of technology.

The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver’s license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

• This job description is illustrative only and is not a comprehensive listing of all functions performed.

• Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) []
• State paid life insurance, supplemental and dependent life insurance
• Optional flexible spending accounts for medical, day-care, and travel expenses
• Paid vacation and sick leave up to eight (8) weeks
• Eleven (11) paid holidays
• Up to 12 weeks of paid parental leave
• Deferred Compensation 457(b) plan
• Lifetime Defined Benefits Retirement Plan [http://(Use the "Apply for this Job" box below).]
• Flexible work schedules and alternative work locations*
• Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM
• Bilingual compensation*
• Training and career development opportunities
• Higher education opportunities,…