ILUS - Traffic Clerk

Overview

Manufacturing Company with Career Development Opportunities!

Comprehensive Benefits Package!

Full Time | 2nd Shift | Monday - Friday | 11:00am - 7:30pm

Daifuku is the nation's leading independent, U.S.

-based provider of intelligent material handling systems. With hundreds of engineers in-house, the company designs, manufactures, integrates, and installs the full spectrum of intra-logistics solutions. We provide leading-edge conveyor and sortation systems, voice and light‑directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you!

The Traffic Clerk provides information on shipments to internal and external Automation Integration customers. Assists Traffic Coordinator with all shipping duties.

• Providing administrative and clerical support to the Traffic Department
• Excellent communication skills
• Responsible for all aspects of routing, shipping, logging, and tracking inbound and outbound orders
• Contacting carriers for freight pick‑ups and ensuring cargo is routed appropriately
• Effectively communicating any changes to routing and timelines
• Proficient in Microsoft Outlook, Excel, Adobe, Fed Ex Ship Manager, UPS Worldship, and Microsoft Teams
• Working collaboratively with internal and external personnel to gain the proper information to assist with customers' needs
• Efficiently shipping and processing Fed Ex and UPS small package paperwork for daily pick‑ups
• Shipping and processing LTL paperwork for daily pickup
• Providing post‑order information to customers such as UPS/Fed Ex/LTL tracking
• Collaborating closely with the Shipping Department
• Effectively communicating with Wynparts, PET Team, and Customer Service to obtain on‑site delivery dates/times, contact information, and preferred freight carriers
• Processing international orders by obtaining all the proper information for customs border clearance
• Working externally with expeditors such as Old Dominion and AIT
• Effectively processing orders utilizing the correct billing information
• Assessing all shipping discrepancies and working to provide a solution
• Filing claims with carriers as issues arise
• Assisting the Traffic Coordinator with shipping truck loads
• Complying with all requirements of Daifuku's QMS policies and procedures
• Ensuring sustainable process outputs that drive continuous improvement to provide industry‑leading performance and exceptional customer satisfaction

High school graduate or equivalent.

• Previous Traffic Clerk experience
• Knowledge of SAP preferred
• Proficient in Microsoft Outlook, Excel, Adobe, Fed Ex Ship Manager, UPS Worldship, and Microsoft Teams
• Ability to read, write, speak, and understand the English language

• Fingering: picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm.
• Grasping: applying pressure to an object with the fingers and palm.
• Talking: expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Repetitive motions: making substantial movements (motions) of the wrists, hands, and/or fingers.

The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

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