Healthcare Security Guard

Location: Hinton, AB
Schedule: On-Call | Variety of shifts including overnights and weekends | Travel required
Pay Rate: $26.01/hour
Employment Type: Full-Time

Do you have a passion for helping people and making a difference in your community?

Paladin Security provides healthcare security services across Alberta, ensuring the safety of patients, staff, and the public. Our Healthcare Security Guards play a vital role in maintaining safe environments in hospitals and health facilities while delivering superior customer service and de-escalation support.

This position offers meaningful, hands-on experience in violence prevention, emergency response, and crisis management — providing a strong foundation for future careers in law enforcement and security services.

• Monitor patient safety reports and communicate changes to Protective Services and Clinical staff
• Report all incidents in accordance with site regulations
• Respond to alarms and emergency calls for assistance
• Enforce safety codes, regulations, and procedures
• Handle private and confidential information with discretion
• Utilize two-way radios and computer applications to communicate site activities
• Monitor and professionally screen visitors and clients
• Respond to and de-escalate high-stress situations while maintaining order
• Ensure the safety of patients, staff, and visitors using de-escalation techniques and physical intervention when required
• Log and document all incidents and patient interactions accurately
• Maintain detailed site logs
• Travel to various healthcare facilities as required

Requirements

• Must live within 30 minutes of Hinton, AB
• Valid Class 5 Driver’s License (Class 1–5 accepted)
• Own reliable vehicle
• Full availability, including overnight shifts and weekends
• Ability to obtain an Alberta Security License
• Authorized to legally work in Canada
• Excellent written and verbal communication skills
• Strong interpersonal and customer service skills
• Ability to write comprehensive reports
• Ability to make immediate decisions and remain composed during emergencies
• Ability to maintain confidentiality and discretion
• Ability to perform under pressure
• Physically capable of walking 18–20 km per shift and climbing stairs

Benefits

• Competitive wages with premium hourly incentives for on-call work
• Travel incentives
• Health Care Benefits (as per plan eligibility)
• Dental Benefits (as per plan eligibility)
• Company-provided uniforms
• Extensive training and development
• Promotions from within
• Rewards and recognition programs