Assistant Port Director - Boston Harbor Cruises

Assistant Port Director - Boston Harbor City Cruises

28 Shipyard Dr, Hingham, MA 02043, USA

Posted Wednesday, March 4, 2026 at 8:00 AM

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands.
City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems . Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc.,

a full-service shipping, waterfrontlogisticsand management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation,ticketing and website integration services for clients in the transportation,tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.

Headquartered in Orlando, Florida, Hornblower Group’sadditionalcorporate officesresidein San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information,

The Assistant Port Director reports directly to the Port Director and is responsible for all aspects of their division-based vessels as well as any future services that originate and/or terminate at their location. The Assistant Port Director will oversee their individual managers and vessel crew for their respective vessel operations.

Duties and Responsibilities:

Operations :

• Works to ensure compliance with all company policies and oversees the condition of their service vessels inclusive of the condition of their docks/pier.
• Works to assist in the logistics of vessel tasking to ensure that all vessels are being tasked efficiently and effectively consistent with the needs of each service. This task would include quickly identifying vessel tasking changes for unplanned circumstances to mitigate impacts to any vessel services.
• Submit all contractual reports to Accounting Department and/or service partners.
• Assists the Port Director in overseeing operational budget adherence for each service, including but not limited to weekly/monthly budget reviews for the purposes of identifying and resolving budgetary issues.
• Work with Director of Sales and Director of Marine Operations to maintain and improve the fleet’s vessel conditions as to remain in ready condition for showings, charters, and group outings.
• Vessel operation as needed.

Safety and Maintenance:

• Works with Port Captain to ensure that all vessels and associated systems remain in good working order consistent with Coast Guard regulations. This includes, but is not limited to, daily checks of the computerized maintenance management system program to confirm that all team members are contributing to the timely completion of vessel checks, maintenance, and repairs.
• Schedule follow-up meetings with management team after vessel incident or crew/passenger accident. These should include crew involved, Port Captain, and Director of Marine Operations.
• Collaborate with Port Captain to conduct audits of all incident/accident reports and pursuant to findings submit “lessons learned” as bulletin order items to be incorporated with ongoing onboard crew training.
• Report 60 days in advance any upcoming inspections and certification renewals to Director of Marine Operations, Port Captain, and Chief Port…