Sales Associate: Hingham

Join to apply for the Sales Associate:
Downtown Hingham role at J.Mc Laughlin .

This role offers a competitive base pay range of $17,000 to $20,000 per year, with additional incentive programs available. Your actual compensation will be based on your experience and performance.

J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American sportswear brand that offers classic clothing with contemporary relevance and a neighborhood feel. With over 150 retail locations, each store is uniquely designed to reflect its community’s character. The company prioritizes customer service, local philanthropy, and a culture of kindness that fosters respect, politeness, and empathy.

J.McLaughlin is a specialty American sportswear and accessories brand headquartered in New York, known for its local and loyal approach. We are growing and focus on cultivating an exceptional atmosphere for both customers and employees.

You will be a highly motivated, results‑driven Sales Associate passionate about classic American sportswear and committed to achieving sales goals while maintaining the company’s standards.

• Act as the Brand Ambassador by embracing company culture and cultivating strong relationships with clients and the community.
• Deliver exemplary client service that creates a customer‑centric, friendly retail environment fostering loyalty.
• Drive sales by demonstrating extensive product knowledge and making appropriate product suggestions to clients.
• Use clienteling tools and outreach techniques to inform customers about upcoming events and new product arrivals.

• Support store manager with daily operations and maintain assigned areas.
• Help create and sustain a culture of kindness focused on client and team collaboration.
• Maintain up‑to‑date knowledge of merchandise, pricing, and promotions.
• Employ selling techniques to achieve objectives and close sales.
• Understand sales plans and metrics and contribute to overall store success.
• Participate in store events, trunk shows, and marketing activities.
• Use the POS system to record accurate information and provide superior customer service.
• Prioritize daily tasks while keeping the customer top of mind.
• Assist with merchandising the sales floor and filling inventory.
• Respond promptly to customer inquiries, resolve issues, and communicate effectively with supervisors and peers.
• Share best practices and collaborate with peers across markets.
• Support Corporate Retail Operations objectives and adhere to policies and procedures.
• Maintain a clean, organized sales floor, stockroom, and common areas.
• Follow company policies and standards of professionalism.
• Assist with opening/closing procedures and key holder duties in management’s absence.
• Lead by example and uphold high integrity at all times.

• High School Diploma or GED required.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills with a team‑player attitude.
• Proven track record of achieving sales goals and accountability.
• Positive, self‑motivated, and high‑energy.
• Adaptable, problem‑solving, and able to multitask with the customer as priority.
• Available for various shifts, including weekends and holidays.
• Comfortable standing for long periods and able to lift up to 30 pounds.

J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected status.