VoC Analytics Lead: Customer Insights & CX; Hybrid
Job in
Hingham, Plymouth County, Massachusetts, 02043, USA
Listed on 2025-12-30
Listing for:
KnitWell Group
Full Time
position Listed on 2025-12-30
Job specializations:
-
Retail
Job Description & How to Apply Below
A leading specialty retail operating company is hiring a Voice of the Customer (VoC) Analyst in Hingham, MA. This role focuses on understanding customer experience by collecting, analyzing feedback, and translating insights into actionable recommendations. Candidates should have over 5 years of relevant experience and strong analytical skills. The position offers a hybrid work format, competitive salary range of $65,000 to $80,000, and various employee benefits including health insurance and merchandise discounts.
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