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Hybrid Pharmacy Operations Customer Service

Job in Hingham, Plymouth County, Massachusetts, 02043, USA
Listing for: ProPivotal
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 18.75 USD Hourly USD 18.75 HOUR
Job Description & How to Apply Below
Position: Hybrid Pharmacy Operations Customer Service - $18.75/hr

Hybrid Pharmacy Operations Customer Service - $18.75/hr

What’s in it for you:

  • Payof $18.75 hour
  • Paid 4 week training
  • High potential for extension
  • Hybrid Set up once done with 1 month training
Responsibilities:
  • Process incoming faxes from healthcare providers (doctors, hospitals, pharmacies) regarding patient prescriptions
  • Reviewand confirm the accuracy of information, reaching out to providers toobtain missing details (e.g., patient’s date of birth, medication dosage)
  • Input prescription information into the system for approval or denial
  • Shiftto phone-based support after mastering fax processing, handling around 20inbound calls per day
Requirements:
  • 6+months of customer service or call center experience
  • Comfortable with phone calls (inbound and outbound)
  • Willingness to learn health insurance terminology and processes
  • Strong attention to detail and follow-through
  • Ability to get to the office in Hingham for the 4 weeks of training

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All Pro Pivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. Ifyou see a job that interests you, respond to the ad or give us a call so thatwe can help you find a job you'll love.

As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we canhelp you too.

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race,gender, gender identity, gender expression, age, color,religion,disability, veteran's status, sexual orientation, or any other protected factor.

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