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Unified Commerce Application Manager

Job in 1200, Hilversum, North Holland, Netherlands
Listing for: Hunkemöller Deutschland GmbH
Full Time position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    Ecommerce, Data Analyst, Web Developer, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 EUR Yearly EUR 60000.00 80000.00 YEAR
Job Description & How to Apply Below

You’ll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM & Loyalty, but you’ll flex across channels (POS, OMS, Webshop/App) as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.

What you’ll do
  • Partner with Product Owners on application management
  • Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
  • Provide store/business support, coordinate incident resolution, and document
  • Assist with Testing, validate fixes, and support release/readiness and hypercare
  • Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
  • Contribute to lightweight requirements/acceptance criteria and operational documentation
  • Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s
What you bring
  • Retail / omnichannel background with a solid grasp of store & digital workflows
  • A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
  • Analytical mindset and problem‑solving skills; comfortable digging data
  • Experience with commerce and preferably integrations
  • Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
  • Flexibility to rotate across CRM & Loyalty as well as POS, OMS, Webshop/App when needed
  • Agile experience
Nice to have
  • Basic SQL
  • Experience with marketing automation or loyalty engines
  • Familiarity with release/change management
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