Clinical Coordinator - Clinic; CMA

Clinical Coordinator (Hilton Head Island, SC)

We are seeking a Clinical Coordinator to assist with all clinical needs for our Hilton Head patients. This position plays a crucial role in ensuring the seamless coordination of patient care. Responsibilities include chart preparation, communication, scheduling patient visits, proper utilization and logging of chronic care management activities, and providing provider and patient support.

Work location and hours: This position will be working in the Hilton Head Island clinic daily. It is a full‑time, salary‑based role, 8‑hour days Monday‑Thursday 8:00–16:40 and Friday 8:00–13:00.

About Your Health: We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. We collaborate closely with facilities and families to ensure accessible, coordinated, and compassionate care.

• Competitive Compensation Package with Bonus Opportunities
• Employer Matched 401k
• Free Visit & Prescriptive Services with HDHP Insurance Plan
• Employer Matched HSA
• Generous PTO Package
• Career Development & Growth Opportunities

• Review and organize patient medical records in preparation for visits.
• Ensure all necessary documentation, test results, diagnoses, and relevant information are accessible for the provider using Navina.
• Maintain accurate, up‑to‑date patient records, including demographic information, contact details, insurance information, and appointment history.
• Ensure confidentiality and adhere to privacy regulations when handling sensitive patient information; verify active consent forms and related paperwork are completed and in the chart.
• Reconcile medications.
• Collaborate with the care team to schedule and coordinate patient appointments with the company’s provider(s) and other care team members.
• Interact with patients via email, patient portal, telephone, text, in‑person, etc., to gather necessary information, schedule and confirm appointments, and provide pre‑appointment instructions.
• Use communication methods such as phone, email, Athena Text, Microsoft Teams, etc., as needed.
• Appropriately and accurately document and log care management activities.

• Must be a Certified Medical Assistant (CMA) or a licensed nurse (LPN or RN) licensed in the state of employment with certification/license in good standing.
• Preferred: A minimum of one (1) year of experience in a healthcare setting.
• Must hold and maintain a current CPR certificate.
• High school diploma or equivalent required.
• Demonstrated strong interpersonal and communication skills under all conditions.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Strong written and verbal communication skills.
• Basic computer knowledge.
• Ability to work flexible hours and travel between offices, facilities, etc.
• Licensed driver with a vehicle insured according to state/organization requirements and in good working condition.

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