Public Safety Telecommunicator

Join Our Team as the 911 Public Safety Telecommunicator

The Town of Hilton Head Island is seeking a 911 Public Safety Telecommunicator to receive incoming emergency and non-emergency calls, and dispatch appropriate agencies and personnel as required.

• Receive calls from public for emergency services
• Determines which response agency should be responsible for responding to the call for assistance and dispatches appropriate units
• Provide emergency assistance to callers until responding emergency units arrive
• Coordinate rescue efforts with many external agencies including, but not limited to, DNR, Beaufort County Sheriff’s Office, Marine Search and Rescue, Shore Beach Services and the USCG;
• Receive non-emergency calls from the public and responds/directs accordingly
• Monitor primary and secondary radio channels
• Monitor location and availability of all field units

• High School diploma or equivalent and two (2) years of related experience or an equivalent combination of education and experience.

• APCO Public Safety Telecommunicator 1, 7th Ed. Certification within one (1) year of employment
• American Heart Association CPR Certification within three (3) months of employment
• Emergency Medical Dispatch Certification within one (1) year of employment
• Emergency Fire Dispatch Certification within one (1) year of employment

• A competitive salary:
• $49,710 upon hire and $55,720.56 after anticipated 6-month training period
• A supportive environment where your skills and contributions are valued.
• A comprehensive benefits package that includes health, dental, vision, life insurance, short and long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, a healthcare reimbursement arrangement, and a generous matching 401(k) plan.

• Impactful Work:
  Be at the forefront of projects that significantly enhance our community's infrastructure and quality of life
• Collaborative Environment:
  Work with a talented team of dedicated professionals committed to innovation and excellence
• Excellent Benefits:
  Enjoy a comprehensive benefits package that supports your well-being and professional growth
• Community-Centric Focus:
  Engage with community members and stakeholders to ensure projects meet the needs and expectations of our residents

Join us in making Hilton Head Island an even better place to live, work, and play!

The Town of Hilton Head Island is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position will remain open until filled.