Guest Service Agent

Hilton Head Health has been the leader in wellness innovation since 1976. Located minutes from the beach, we are one of North America’s leading weight‑loss and wellness destinations with over 40 years of providing superior hospitality to people seeking a healthy lifestyle.

The Program Concierge provides remarkable customer service by assisting guests with arrival, departure, and all needs during their stay. Responsibilities include managing the welcome desk, handling the process for arriving and departing guests, organizing recreational activities (including bike rentals), scheduling in‑house and off‑site appointments, providing concierge services, communicating maintenance and housekeeping requests, transporting guests as needed, and coordinating transportation schedules with guests and drivers.

• Proficient with computers and software systems.
• Customer service experience: 1 year (preferred).

• Earned Paid Time Off (9 days paid in your first year, 16 days in your second).
• Health, dental and vision benefits, with $250 quarterly match in HSAs or FSAs.
• 5‑day work week.
• 50% Employee Discount for spa services at Indigo Spa.
• Use of our workout facilities.

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

• Bonus pay
• Tips

$16.00 – $18.50 per hour.

• Entry level

• Full‑time

• Other

• Wellness and Fitness Services