Administrative Assistant

Job Description

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Administrative Assistant and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team.

Associa offers a competitive benefits package to our full‑time employees including medical, dental, and vision insurance, 401(k), disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations have been awarded as Best & Brightest.

Monday through Thursday: 8:00 am – 4:30 pm

Friday: 8:00 am – 3:00 pm

Our Administrative Assistants provide administrative oversight to assigned community association(s)/properties. The role interacts with internal and external customers including homeowners, vendors, board members, and committee members, making a significant impact through:

• Acts as or oversees the primary liaison with the Association Board of Directors and homeowners
• Oversees the administration of the Association in accordance with the management agreement and the Association's policies and procedures
• Performs/directs administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
• Manages database maintenance, including updating resident information
• Maintains unit and contract files related to the operations of the Association
• Monitors client delinquency rates and collections process for community portfolios
• Provides oversight to routine and special projects

• Knowledge of Microsoft Office products (Word, Excel, Outlook) at a proficient level
• Professional customer service and communication skills
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling) at a proficient level
• Ability to communicate with multiple stakeholders, e.g., community managers, vendors, peers, clients
• Ability to work effectively with others in person and in group settings
• Ability to prioritize, manage time, and meet deadlines
• Ability to interpret verbal and/or written instructions at a proficient level
• High School Diploma or GED required
• At least one year of directly related or closely related experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.