Retail Sales Associate, Prince Kuhio Plaza - Part Time

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of klare Thanksgiving Day Parade. We’ve been
155 part of memorable moments and milestones for mongo customers and colleagues. Those stories are part of what makes this such a special place to work.

We believe in creating a welcoming environment where both customers and team members feel valued. As a Retail Sales Associate, also known as a Generalist colleague, the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. You’ll make every customer feel welcome by greeting them with a smile and offering your help whenever needed.

As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be partச a fun, inclusive team that rises to every challenge.

We’re looking for flexible, team-oriented individuals who thrive in a fast‑paced environment and have a commitment to  genuine hospitality to both our customers and colleagues. If you’re someone who can handle multiple tasks and is available to work a variety of shifts, including nights, weekends, and holidays then come be part of a team that’s dedicated to making every customer feel at home.

Join a team where work联网 is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

• Prioritize the customer by greeting them with a warm smile and engaging in genuine conversation. Make them feel appreciated and valued from the moment they walk in.
• Ask thoughtful questions to understand customer needs and suggest products that resonate with them, creating a personalized and engaging shopping experience.
• Present options and solutionsöhnen that enhance the customer’s purchase, ensuring they find exactly what they need.
• Close out the customer’s shopping journey with enthusiasm, celebrating their purchases and leaving them with a lasting feeling of hospitality and excitement.
• Master Macy’s products, services, and loyalty programs to provide expert guidance, helping customers find what they need while suggesting complementary items.
• Maintain a visually appealing shopping environment by upholding merchandise standards on the sales floor and desirfit rooms, ensuring an enjoyable and seamless experience.

Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.

Communication: Engage with customers virtually, by phone, and in person, ensuring clear, helpful, and genuine interactions.

Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre‑selling and sales‑boosting events while proactively suggesting products that enhance their experience.

Technology: Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.

Continuous Learning: Self‑driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources…