Zippy's Store Manager - Restaurant Management

Position: Zippy's Store Manager - RESTAURANT MANAGEMENT EXPERIENCE REQUIRED - Salary $80K-$90K (RELOCATION INCENTIVE) MUST LIVE
Description

POSITION SUMMARY:

This position has accountability for the management of a store, with the attainment of financial, customer service, safety and sanitation standards as key objectives. These are obtained through modeling the Core Values of the Company.

ESSENTIAL FUNCTIONS:

* Accountable for the operating plan of a single, complex unit.

* Maintains effective training programs for employees and managers ensuring that they have the skills and competencies needed to fulfill their role requirements.

* Focuses on continuous improvement for in-store processes

* Hires and onboards talent adequate to meet staffing needs and brand standards

* Accountable for the progressive discipline of managers and employees within the business unit - holding to company practices and policies.

* Clearly understands and is aligned with the Mission, Vision and Core Values of the Company. Practices behaviors that will bring Mission Statement to fruition.

* Establishes goals and priorities for the store, which are aligned with the goals and objectives of the Company.

* Continuously looks for ways to achieve, maintain and improve SQCST: great service to customers, food handling that ensures a safe and quality product, a clean and safe environment, and training to support individuals to achieve their maximum potential.

* Identify areas of opportunity using data and develops clearly defined action plans

* Knows and implements actions to achieve productivity goals, customer satisfaction, food cost and quality, and safety/sanitation guidelines.

* Ensures proper new-hire training procedures are followed and maintains cross-training programs;
Coaches and develops Assistant Managers & Working Supervisors

* Ensures proper channels and processes are followed for performance issues; motivates and counsels employees to support them in achieving their fullest potential.

* Makes good decisions to the fullest extent of his or her responsibility in running the store. Works collaboratively with people from all levels and departments within the organization.

* Practices community guidelines when communicating with others.

* Actively participates in hiring and interviewing process.

* Performs various other duties reflecting the same level of operation and interpersonal relations skills, knowledge, and responsibility.

COMPETENCIES:

* Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.

* Resourcefulness - Securing and deploying resources effectively and efficiently.

* Develops Talent - Developing people to meet both their career goals and the organization's goals.

* Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

* Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

* Manages Ambiguity - Operating effectively, even when things are not certain, or the way forward is not clear.

* Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

QUALIFICATIONS:

Scheduling:

* Available for work on any day of the week or shift; typically, this position enjoys a five-day work week with regular days off

* Available for work at any store in the chain if transferred to a new store; must have reliable transportation

Physical Ability:

* Able to lift 10 pounds frequently; occasionally lifting up to 60 pounds

* Wrist and hand motions; standing and/or walking up to 9 hours; reaching, bending, and squatting frequently; pushing and pulling frequently

Mental Ability:

* Time management skills with strong attention to detail; ability to handle multiple tasks simultaneously and meet assigned project deadlines in a timely manner

* Strong customer service skills required

Pre-Employment Requirements:

* Must pass drug screening test

* Must pass pre-employment physical

* Must also have passed a TB test within 2 years of start date with skin test

Environmental Conditions:

* Able to work in temperatures ranging from 0 degrees to 95 degrees

* Around equipment that generates smoke as a by-product of cooking food

Education:

* College degree preferred

* High school education or G.E.D. required

Experience:

* Food service or managerial experience preferred

Desired

Skills:

* Good communication (oral and written) and listening skills

* Good interpersonal skills (ability to develop interdependent relationships)

* Self-development skills (desire and ability to learn)

* Training/coaching skills (ability to develop competencies in people)

* Planning skills (ability to set short-term, mid-term and long-term goals, measures, activities, and time frames)

* Organizational skills (ability to coordinate multiple tasks/activities, ensure smooth and balanced workflow, and meet due dates); good time management skills and habits

* Problem-solving/decision-making skills (ability to handle operational, staff, and customer problems on a timely basis); sees problems as…