Vice President of Family Center Operations

Vice President of Family Center Operations

Job Category
:
Executive

Requisition Number
: VICEP
003552

Posted :
February 24, 2026

Full-Time

Showing 1 location

Fort Lauderdale, FL 33316, USA

Position Summary: The Vice President of Family Center Operations is responsible for overall operations experience. This individual will provide cause-driven leadership and coaching to the director of operations and facilities product line team, with a focus on the member experience, and overall aesthetic of the building. As a Senior Leader this position will ensure successful experiences for all at the family centers of the YMCA of South Florida, including membership, facilities, volunteer recruitment, staff supervision, community relations, collaborations, budgeting, and financial results.

Director support of all Family Center Boards and fundraising.

• Supervises Director of Operations, & Facilities Product Line leadership to work as "One Y" ensuring that fiscal, quality and performance standards are met, and sound operation principles are in practice.
• Oversee the design, development, and implementation of DOO goals, and responsibilities ensuring they are effective, efficient, and impactful. This includes defining program goals, objectives, and key performance indicators.
• In partnership with the Product Line Leads – support new program areas and potential areas for growth and innovation.
• Leads the development of program budgets and resource allocation:
  Ensuring efficient use of resources and financial accountability.
• Monitors and evaluates program performance:
  Tracking progress against KPIs and adjusting as needed.
• Oversee the preparation of the annual budgets for the Family Center Operations and monitor monthly financial reports to ensure revenue targets are met and expenses are controlled.
• Foster a climate of innovation to develop member-focused programs and lead Family Center staff in the planning, development and implementation of new program Initiatives and activities.
• Builds, leads and manages a team of Director of Operations, providing guidance, support, and professional development opportunities.
• Provides ongoing coaching and performance feedback:
  Helping team members grow and develop their skills.
• Fosters a positive and collaborative work environment:
  Promoting teamwork, innovation, and accountability.
• Be a role model mentor and be a leader in working with a high-performing business development and growth team, fostering a culture of innovation and accountability. Set high standards and raise the bar for others.
• Provide timely, accurate and complete reports on the operating condition of the Family Centers.
• Support Family Center Board development in alignment with the COO and association vision.
• Monitors monthly financial reports to ensure that revenue growth targets are met and expenses are controlled.
• Responsible for member relations, including complaint resolution.
• In conjunction with Financial Development, ensures Family Center’s commitment to the Annual Campaign.
• Models relationship-building skills in all interactions with staff, volunteers, members, and the community.
• Supports the facilities product line – to ensure the appearance and overall facility needs are managed.

Mission Advancement:
Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.

Collaboration:

Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.

Operational Effectiveness:
Possesses penetrating insight and strong…