Bell Attendant

Grand Naniloa Hotel Hilo - a Double Tree by Hilton
• Hilo , HI , US

Posted 2 days ago

Description

Do you love helping people? We’re looking for a reliable, enthusiastic bell attendant to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay.

Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities

• Ensure no guest is left unattended by supporting the front desk staff with check-in and service requests
• Perform other hotel services as assigned and respond to guest requests as necessary, such as delivering mail and food to guest’s rooms, taking laundry service, making sure public areas are clean, and checking the guest’s luggage for storage
• Carry luggage for guests from their vehicle up to their room in a safe and professional way
• Greet guests when they arrive and leave the hotel
• Maintain the cleanliness and organization of the bell desk

• Applicants must have excellent communication and customer service skills
• Ability to lift over 25 pounds and stand for long periods
• Must have a flexible schedule with availability to work weekends and holidays
• Candidates must have a high school diploma or equivalent certification such as a GED
• 1 year of previous experience as a bell attendant, concierge, or similar position in customer service

$16.50 hourly

About Grand Naniloa Hotel Hilo - a Double Tree by Hilton

Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a Double Tree by Hilton, is 30 miles from Hawaii Volcanoes National Park. All rooms have free WiFi.

Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.

The Grand Naniloa Hilo, a Double Tree by Hilton, features an outdoor swimming pool and a sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.