Accounts Receivable​/Collection Specialist

CITEL is one of the world's leading manufacturers of surge protectors and has been serving its markets since 1937. With its U.S. headquarters in Hillsborough, NC and global headquarters in Paris, France, CITEL is a comprehensive manufacturer of surge protection components (SPCs) and surge protection devices (SPDs) for all product categories, serving customers in solar, industrial, commercial, transportation, telecommunications and other key markets.

We have a long history of product innovation and partner networks in more than 10 countries. From service entrance panels to sensitive electronics, we use our surge labs located on 3 continents to help our customers find custom solutions using our standard products tailored to their specific needs or creating new products for emerging technologies. CITEL products are essential components that ensure that our connected world, operated by sensitive electronic devices living in hostile environments, is available both in our daily lives and in emergencies.

We are looking for a proactive, detail-oriented, Accounts Receivable/Collections Specialist to manage the billing, collections, and reconciliation of accounts receivable. This position requires strong communication skills, independent problem-solving, and the ability to collaborate across departments in a fast-paced environment.

• Review orders shipped and invoiced daily;
  Email invoices to customers and verify purchase/sales orders
• Monitor partial shipments and transmit invoices for future shipments
• Process credit card payments and ensure fast invoice delivery
• Report and link overdue accounts to Regional Sales Managers (RSMs)
• Manage monthly debt collection reports;
  Contacting customers and providing updates to finance management
• Review reports in the ERP system (Axelor) for overdue accounts and initiate payment follow-up.
• Return Merchandise Authorization (RMA) process;
  Coordinate with internal teams for credit or replenishment
• Monitor and respond to accounting-related emails

• Bachelor's or Associate's degree in accounting
• At least five years of professional experience, or a combination of education and experience demonstrating equivalent competence
• Proven experience in accounts receivable, collections or related finance positions
• Great attention to detail and his ability to manage multiple priorities
• Excellent written and oral communication skills
• Proficiency in Microsoft Office and ERP systems
• Ability to work independently and collaborate with cross-functional teams

• Experience in international reporting and multi-currency transactions
• Familiarity with CRM and order management systems
• Knowledge of credit policies and best practices for debt collection

Our new NC facility represents CITEL's future in the U.S.

- a growing team, high-tech production, and a culture rooted in collaboration and innovation. The NC region offers access to world-class talent, strong infrastructure, affordable housing, and an unparalleled quality of life. Be part of a company that protects critical systems, supports clean energy, and grows with purpose.

• Competitive salary and performance bonus
• Health, dental, vision and life insurance
• 401(k) with company match
• Paid leave and professional holidays

CITEL examines applicants for all positions regardless of race, color, creed, religion, sex, age, national origin, marital status, public assistance status, disability or sexual orientation. All applicants will be considered solely on the basis of their qualifications.