Production Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Position Title: Production Manager
Location: Greater Hillsborough, NJ Area
Employment Type: Full-Time (M–F, occasional weekends as needed)

About Us:
At Floor Coverings International, we’re more than just a flooring company—we’re a trusted partner in helping homeowners bring their visions to life. As a locally owned and operated franchise, we are proud to deliver outstanding service with a personal touch. Our team is committed to excellence, integrity, and customer satisfaction, and we’re looking for a driven and organized Production Manager to help lead our operations and maintain our high standards.

Position Overview:
We’re seeking a proactive, detail-oriented, and personable Production Manager with a high sense of urgency to oversee project execution from sale to completion. This role is central to ensuring customer satisfaction, installer coordination, job site success, and operational excellence. You will be the key point of contact for our customers and internal team, taking ownership of job scheduling, communication, material ordering, and quality control.

This is a dynamic role that also includes supporting marketing initiatives, participating in vendor and home shows, and assisting with warehouse management to keep operations running smoothly.

What You’ll Do:

• Serve as the primary liaison between customers, installers, and the sales team throughout the production process.
• Schedule, coordinate, and monitor job installations to ensure timely and high-quality completion.
• Conduct job site visits to confirm progress, troubleshoot issues, and ensure customer satisfaction.
• Maintain proactive communication with customers, setting clear expectations and resolving issues quickly.
• Collaborate with sales staff in weekly meetings to align production plans with new sales.
• Meet daily with installers to confirm job details, schedules, and expectations.
• Accurately order, track, and manage all job materials, ensuring timely delivery and inventory control.
• Keep internal systems (Salesforce/Production Dashboard) updated with job statuses and notes.
• Assist with organizing and maintaining warehouse operations, including materials, tools, and job staging.
• Support local marketing efforts by participating in home shows, vendor expos, and community events.
• Help set up and represent the company at events, showcasing our brand in a professional and engaging way.
• Contribute to promotional planning and help brainstorm ideas to grow local visibility.

Who You Are:

• Experienced in flooring or a similar construction/home services industry (required).
• Proactive and resourceful, able to anticipate needs and act with urgency.
• Highly organized, with strong time management and multitasking abilities.
• Personable and professional, with a customer-first attitude.
• Driven to succeed, consistently delivering results and exceeding expectations.
• An excellent communicator, comfortable speaking with customers, installers, vendors, and internal teams.
• Tech-savvy; familiar with Salesforce and Excel or similar tools.
• Capable of working independently and making confident, effective decisions.
• Willing and able to support weekend events when needed.
• Must have reliable transportation (mileage reimbursement provided).

What We Offer:

• Competitive base salary: $60,000 – $70,000, plus performance-based bonuses.
• Paid vacation and holidays.
• Vehicle/gas allowance.
• Company laptop provided.
• Ongoing paid training and career growth opportunities.
• Supportive, family-owned team environment.

Meet Steven and Katie
Steven and Katie are a dedicated husband-and-wife team who have been married for over 15 years. Together, they are raising two teenage sons and share their home with two beloved dogs. Family is at the heart of everything they do, and their strong partnership is the foundation of their thriving business.

Steven has always had an entrepreneurial spirit. His passion for building something of his own and creating opportunities for others led him to become the proud owner of Floor Coverings International in 2022. With a love for baseball, golf, relaxing at the shore, and…