Global Account Manager

Your role As a Global Account Manager, you will be close to our customers, driving strategic growth and nurturing relationships with our key accounts. Your mission is to provide technical, business and service support and ensuring exceptional customer satisfaction. By joining our team, you will contribute significantly to the future of our business. You will report to the Business Line Manager, SUN.

Some of the main responsibilities include:
Acts as the primary point of contact for the Edwards Capital Equipment Development (CED) commodity manager at customer site. Problem resolution and customer service: resolve issues, ensuring customers receive exceptional service and support. Client retention and growth: execute client retention and growth plans, developing strategies for profitable business relationships. Market analysis and reporting: review and report on customer retention, business opportunities, and market trends.

Coordinates regular reviews between Edwards Sr. Management and appropriate contacts within key account's CED group. Ensures all quotations/new business discussions with Intel align with Edwards Corporate goals and the overall account strategy for Edwards Key Account Team. To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You have Bachelor's Degree level education in a technical discipline;
Master's Degree is preferred in Engineering or Business. You have 5 years of experience in the semiconductor field and 5 years managing a global team or global project. People Management Experience Customer Negotiation Experience Ability to work across multiple functions and teams in deeveloping environments Strong attention to detail, along with strong communication skills Must be authorized to work in the U.S. If an employee from another country successfully applies, then they will be hired on Local Plus terms and conditions with initial relocation assistance and some international benefits.

In return, we offer
• Benefits and Perks:
Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance.
• We offer a strong retirement 401k plan with matching
• Family is important to us - so we also offer paid family leave, a health paternity/maternity leave & many other benefits for a health work-life balance
• Growth Opportunities:
Access global training, mentorship, and career progression pathways to achieve your professional goals.
• We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site 3-4 days a week at our Customer Center Edwards North America in Hillsboro, OR. We Are An Equal Opportunity Employer! Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the…