Level 3 MIT​/WinClient Touch Services Technician

Level 3 MIT/Win Client Touch Services Technician

Join to apply for the Level 3 MIT/Win Client Touch Services Technician role at Compucom Staffing.

The client is seeking a qualified Level 3 MIT/Win Client Touch Services Technician to join their team onsite in Hillsboro, OR and provide end‑user support. This role is responsible for supporting and sustaining factory computing hardware, including Win Client systems, Remote Operations Center (ROC) workstations, and various factory network components. The position provides hands‑on troubleshooting, repair, and maintenance for both software and hardware, resolving issues at the system, module, and component levels.

• Troubleshoot and repair factory computing hardware and software issues on Win Client systems and ROC workstations
• Perform system‑level, module‑level, and component‑level diagnostics
• Support Windows‑based imaging, configuration, and deployment
• Interface with IT Networks, Windows teams, GOS Service Desk, and PI to diagnose and resolve complex technical issues
• Assist with parts management (ordering, stocking, forecasting, and disposal of used equipment)
• Provide timely updates and maintain strong communication with customers and technical teams
• Prioritize and manage multiple factory support tasks simultaneously
• Maintain required documentation for repairs, replacements, and equipment tracking
• Support factory sustaining activities and project‑based assignments
• Work in a cleanroom environment as needed

• Minimum 3 to 5+ years of hands‑on technical support experience
• Experience with Windows imaging and deployment
• Intermediate‑level Windows OS troubleshooting skills (Windows 7, 8, and 10)
• Ability to lift up to 35 lbs. independently
• Ability to stand, walk, sit, crawl, or kneel for extended periods
• Strong customer service orientation and excellent verbal/written communication skills
• Proficiency with Microsoft Office applications (Outlook, Excel, Word)
• Cleanroom experience preferred but not required

The rate for this position is between $18.00 - $23.00 per hour. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

The company offers a comprehensive benefit package that you may elect into, including but not limited to medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), and FSA/HSA pre‑tax benefits.

W2 only; no Corp to Corp. We are unable to sponsor H‑1B visas at this time.

Compucom Staffing™, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer.

Mid‑Senior level

Full‑time

Information Technology