Admitting Representative

Overview

Position:
Admitting Representative

Pay range: $21.99/hr – $30.58/hr

The Admitting Representative welcomes patients into the care delivery setting, provides direction and assistance, and aims to ensure customer satisfaction by addressing patient/visitor concerns. Requires knowledge and skills to communicate with a diverse population. Initiates the administrative system that supports the patient’s clinical care and financial documentation during registration by interviewing patients and/or family members, collecting co-pays or deposits, obtaining signatures on legal consents and insurance forms, and entering demographic and insurance information according to service provided, patient need, payer requirements and hospital policy.

Supports the practice through excellent customer service, professional communication on the phone and in person, problem-solving, and teamwork with other staff. May float to the emergency room or other service locations, including the switchboard, requiring an understanding of facility codes.