Office Health Assistant - Mobile​/CATT

Job Title:

Office Health Assistant
- Mobile - CATT program
FLSA:
Hourly “Non-Exempt”
Pay Scale: U-10a $29.55/hr. ($61,465.75 if annualized)
Bilingual:
Required
Department:
Primary Care
Representation:

Represented

Reports to:

Mobile Health Program Supervisor

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve.

If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply.

As part of the Mobile Team, the Office Health Assistant (OHA) for the Center for Addictions and Treatment (CATT) plays a vital role in supporting daily operations of the CATT clinic. The OHA works closely with a multidisciplinary team including medical providers, behavioral health specialists, peers, and support staff to ensure smooth workflow and high-quality, trauma-informed, culturally responsive care for individuals receiving addictions treatment services.

This role combines front desk duties, medical assistant tasks, and administrative functions with a focus on supporting substance use disorder (SUD) treatment, harm reduction, and patient-centered recovery.

Essential Duties and Responsibilities

• Safely drive company vehicles to designated locations.
• Ensure the vehicles are properly maintained, clean, and stocked with necessary medical supplies.
• Perform pre-trip and post-trip vehicle inspections.

• Register and update patient information, ensuring confidentiality under HIPAA and 42 CFR Part 2.
• Assist patients with registration, appointment scheduling, and insurance/OHP enrollment support.
• Document medical information accurately in EHR. Obtain proper documentation for patient financial status to facilitate appropriate billing.
• Schedule appointments with VG's OHP specialist to enroll eligible patients in OHP.
• Perform basic office operations and use the Virginia Garcia Electronic Medical Record (EMR) system.
• Answer telephones, assist callers, and schedule appointments for medical and dental services, and coordinate appointment needs with CATT Health Services partners.
• Maintain proper documentation per quality assurance guidelines. Scan documents into patient record.
• Maintain a clean, safe, welcoming, trauma-informed, and culturally respectful front office environment.

• Coordinate patient flow with on-site providers, recovery peers, and CATT Services partners.
• Room patients and record vital signs, including for patients in MAR (Medication-Assisted Recovery) visits. Administer vaccines, perform lab draws, and assist with CLIA‑waived tests.
• Support harm reduction services (e.g., naloxone education, supply distribution) under provider direction.
• Assist providers with procedures, screenings and patient education related to substance use and recovery.
• Administer medications under the direction of on‑site providers, including oral, topical, and injections.
• Conduct laboratory procedures such as urinalysis and strep cultures.
• Perform quality control tests on CLIA‑waived labs.
• Disinfect and sterilize instruments and equipment.

• Maintain and order medical, pharmaceutical, and office supplies specific to CATT operations.
• Track and support referrals to internal and external programs (primary care, behavioral health, residential treatment).
• Document daily vaccine refrigerator/freezer temperatures and support compliance with VFC and VG policies.
• Assist with quality improvement activities, including data collection and reporting.
• Support coordination of care between medical, behavioral health, and community partners.

• Assist in coordinating health and recovery support activities with community…