Quality Improvement Specialist, Bilingual

Job Title:

Quality Improvement Specialist – Bilingual Required

Community Action is a non‑profit organization that provides critical services to low‑income families in the areas of housing, homeless services, economic empowerment, family development, and early childhood care and education. Community Action leads the way to eliminate conditions of poverty and create opportunities for people in the Washington County area. Be the change you want!

We are seeking a dedicated Bilingual Quality Improvement Specialist to join our team in Washington County. In this role, you'll be a mentor, a coach, and a strategist for early educators. You will play a pivotal role in increasing the quality of care for children and families by providing technical assistance, professional development, and hands‑on support to family‑ and center‑based child care programs.

• Support educators in meeting licensing requirements and Spark standards while fostering a culture of continuous improvement.
• Provide one‑on‑one consultation and mentorship to early learning professionals, helping them navigate Spark standards and the Oregon Registry.
• Develop and deliver high‑quality trainings (aligned with the Oregon Registry) and conduct entry‑point trainings like IRFCC Part 2.
• Help small business child care owners strengthen their operations through technology, shared services, and grant applications.
• Apply the Oregon Equity Lens and NAEYC Code of Ethical Conduct to all community interactions and program supports.
• Maintain accurate records in partner databases (ORO, CCRISP, etc.) and assist with state and local reporting.

• Bilingual Requirement:
  Required to be fully bilingual (verbal and written) in English/Arabic.
• Minimum of a Bachelor's Degree in Early Childhood Education or related field (Child Development, Human Development, Elementary Education, Human Ecology, Home Economics, Family and Consumer Studies, Child and Family Studies, Education and Special Education) or ability to achieve a Step 10 on the Oregon Registry within 12 months of hire date.
• At least 2 years of experience in early childhood or youth development programs.
• Proficiency in Microsoft Office and experience managing databases (manipulating data/running reports).
• Demonstrated understanding of systemic racism and inequity, with a commitment to addressing these issues in early learning.
• Requires a valid Oregon driver's license, proof of auto insurance for a private vehicle, and access to reliable transportation.
• Enrollment in the Oregon Central Background Registry (C ) is required before hire.

• Experience owning and operating a family care business or child care center.
• Familiarity with assessment tools: CLASS, ERS, ASQ/ASQ‑SE, or Teaching Strategies Gold.
• Orgon Registry Master Trainer Certification.
• 2+ years of experience in technical assistance, home visits, or classroom observations.

• Comprehensive insurance benefits, including free dental and 90% of your medical premiums covered by the employer for single coverage plans.
• Bilingual Pay Program.
• 403(b) Retirement Plan with 3% employer match.
• Generous time off benefits with paid vacation, paid sick days, and 13 holidays!

Apply online directly at  The full job description and additional job details can be found there. Physical applications are also accepted at any of our Multi‑Service Center locations.