Assistant Critical Operations Manager - Night Shift

Assistant Critical Operations Manager - Night Shift

Join to apply for the Assistant Critical Operations Manager - Night Shift role at STACK Infrastructure

Join to apply for the Assistant Critical Operations Manager - Night Shift role at STACK Infrastructure

THE COMPANY: STACK INFRASTRUCTURE (STACK) provides a digital infrastructure to scale the world’s most innovative companies. We are an award‑winning industry leader in building, owning, and operating highly efficient, cost‑effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience. STACK offers the scale and geographic reach that rapidly growing hyper‑scale and enterprise companies need.

The world runs on data. Data runs on STACK.

STACK is looking for an Assistant Critical Operations Manager (ACOM) to support a local data center campus. As a leader in STACK’s Critical Operations team, the ACOM must possess an expert level of knowledge and will be responsible for assisting the Critical Operations Manager in maintaining the mechanical, electrical, fire life safety, base building, and other various internal data center systems.

The ACOM will also be focused on the implementation of programs related to Safety, Team, Availability, Communication, and Knowledge. The Assistant Critical Operations Manager will report to the Critical Operations Manager.

The ACOM will assist the Critical Operations Manager in developing and maintaining CAPEX and OPEX budgets at the site level. They will also be responsible for project execution and management including developing scopes, obtaining proposals, creating purchase requisitions, and ensuring invoices are routed properly.

• Lead and implement a standardized culture of always working safely across all STACK data centers.
• Datacenter subject matter expert for electrical, mechanical, fire life safety, and other data center systems.
• Operate, monitor, maintain, and respond to abnormal conditions within the facility.
• Implementing site‑level efficiency projects and maintaining overall site design PUE.
• Ensure STACK preventative and predictive maintenance program is executed.
• Training and mentoring of junior staff.
• Manage vendor relationships and service contracts.
• Assist in managing vendor procurement and billing process.
• Site budgeting and forecasting both Cap Ex and OpEx.
• Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc.
• Expert technical review of procedures.
• Expert technical review of company standards and policies.
• Manage site audits both internal and external.
• Adherence to compliance standards.
• Manage systems to avoid unplanned, customer‑impacting outages.
• Manage the data floor and back‑of‑house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
• Navigate and utilize CMS, EPMS, and BMS systems.
• Provide day‑to‑day exceptional customer service and support.
• On‑call availability may be required to respond to emergency situations at the data center.
• Taking on other duties as required by STACK.

• Work hours may vary based upon business needs.
• Job duties, roles, and responsibilities are subject to change over time.

• Location:
  
  Hillsboro, OR
• Compensation: $60 to $66 hourly with yearly bonus potential
• Benefits:
  Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, Paid Leave Programs
• Travel:
  None or less than 5%
• Must be eligible to work in the United States
• Must pass comprehensive background screening
• Must be available to work a Night Shift (11 PM to 7 AM), but with flexibility around start and end times.

• High school diploma or equivalent.
• Minimum of 4‑5 years’ experience in a data center or other related mission‑critical operations role.
• Knowledge of data center (hyper‑scale, enterprise, and colocation), and telecommunications industries.
• Experience working with various Microsoft Office applications and other database housing software.
• 3‑5 years’ experience in administering and managing…