Business Analyst Job Hillsboro area,Ohio USA,IT/Tech

Business Analyst

Role Responsibility

Includes the ongoing identification of integration opportunities of those systems to deliver maximum efficiency and business value. The position will be responsible for ensuring ongoing Segregation of Duties controls during software implementation and ongoing reviews. The Business Analyst will be responsible for representing the Deposit Operations team in coordinating non-core system upgrades and implementations with IT, other internal departments, and software vendors, from the identification of business process impact/improvement, requirements gathering, testing, and roll‑out.

Additionally, the incumbent will be engaged in ongoing deposit and cash management product and service enhancement, including continuous process improvement through customer engagement and interaction.

The incumbent is also responsible for the centralized administration of Deposit Operations audit and compliance requests for internal and external auditors, compliance auditors, and federal examiners. In addition, the incumbent is responsible for Business Continuity Plan and D/R planning, participation, and documentation surrounding NCB BCP and FDICIA vendor D/R participation.

Responsibilities

Responsible as the Deposit Operations non-core system liaison both internally and with the system providers for all non-core related applications, including Commercial Online Banking, Wires/ACH, Account Analysis, Item Processing, and Fraud applications. Responsible for non-core system implementations and upgrades in coordination with the internal teams. This will include ensuring test scripts are prepared and executed, trouble‑shooting issues, system setup and maintenance, process changes and enhancement request submission/monitoring and software issues resolution.

Ensure Segregation of Duties controls during system profile development and ongoing periodic profile reviews. Also, to ensure system setup meets required regulatory guidelines and internal processes are documented. 50%

Responsible for the centralized administration of Deposit Operations audit and compliance requests for internal and external auditors, compliance auditors, and federal examiners. In addition, the incumbent is responsible for BCP and D/R planning, participation, and documentation surrounding BCP and FDICIA vendor D/R participation. 15%

Collaborate with Deposit Operations team and other internal business areas (Association Banking, Deposit Production Office, SBU leaders, IT) to define and document business functional requirements and rules for system configurations and upgrades, communicating requirements to the departments and vendors. Deposit Operations IT Liaison for SharePoint Intranet and internal applications (Orrman, TAC). 15%

Engage with Deposit Operations department managers to proactively identify, assess, and recommend tactical and strategic technology solutions leading to more efficient business processes. Staying abreast of application technologies supporting Deposit Operations business processes and commercial and consumer customer segments. 15%

Acquire in-depth system user and system admin knowledge. Act as backup to perform system admin duties, including set up and maintenance for internal and external system users. Act as backup to perform user maintenance, unlocks, setup, documentation and monitoring. 5%

Minimum Qualifications

Bachelor’s Degree or equivalent work experience
Minimum 5 years of related work experience (Banking, system admin, audit, etc.)
Excellent communication skills (verbal and written)
Excellent organizational skills

Excellent interpersonal skills and ability to create rapport with different stakeholders
Superior analytical skills and attention to detail in order to analyze development requirements
Detail oriented, able to prioritize and work efficiently on multiple work threads

Related Systems / Software / Equipment

Fidelity Remote Deposit Capture
Fiserv Weiland Account Analysis System
Q2 Business Banking (Treasury 24/7)
Finastra Wire Transfer System
Finastra ACH System
Fidelity Image Centre
Perceptive Content Image Now
Microsoft Office Applications (Word, Excel, Visio)

EOE/AA

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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