Director Fitness & Aquatics

Description

The Director is responsible for providing oversight and leadership of Hillsboro Health Fitness & Aquatics. The Director of Fitness & Aquatics is responsible for the day‑to‑day management, the staff and contractors, as well as a long‑term strategy to grow programs and increase revenue. The position requires expertise in the fitness industry, with a knowledge of fitness, recreation, sports, sales and customer service.

• Assist in developing a unique brand for the facilities programs in line with Hillsboro Health’s mission and market brand.
• Responsible for leadership, strategic and overall planning for Fitness & Aquatics and all related fitness programs.
• Create, implement, and evaluate systems and processes for core departmental functions, such as attendance tracking, sales and outreach, and cleaning and maintenance.
• Manage facilities to maintain an accurate schedule, cleanliness, and functionality.
• Manage the external and internal reputation, including maintenance of social media sites, promotional materials, website, and any other elements that affect the internal and external image of the fitness center.
• Assist with the Health+ Wellness program within your area(s) of expertise, in collaboration with other Hillsboro Health staff.
• Work with prospective and current members to ensure an outstanding gym experience.
• Demonstrates highly ethical conduct and moral behavior in personal and professional action and communication, consistent with goals and objectives of Hillsboro Health.
• Maintains the organizational compliance plan and all regulatory requirements including all state and federal regulations are followed.
• Is knowledgeable of general Hillsboro Health and department specific policies and procedures and assist with their review and updates.
• Provide board materials, minutes, and agendas for all related board meetings.

• Conduct or manage new member orientation classes.
• Manage the personal training programming, including marketing, sales, and tracking.
• Personally teach a limited number of group exercise classes.
• Maintain weekly group exercise schedule, recruit, communicate with and evaluate instructors.
• Conduct personal outreach to participants, building relationships and leveraging them to encourage repeat and cross‑departmental business.

• Provide supervision and training for front desk staff, personal trainers, class instructors, and other team members.
• Participate as a member of the Hillsboro Health management team, providing support to co‑workers.
• Effectively and consistently communicates administrative directives to personnel and regularly lead interactive departmental staff meetings, training, and discussions.
• Evaluates staff for competency on an ongoing basis, educates and evaluates staff performance per policy time frames.
• Provides constructive feedback, coaching, and communicates clear expectations.

• Assist in preparing the annual budget for Fitness & Aquatics and monitor and provide feedback on monthly financial statements.
• Manages the retail inventory and sales processes.
• Operate the facility within the approved budget.

• Take an active interest in career growth, including learning new skills, staying current on industry trends, and constantly innovating and taking calculated risks.
• Promote and manage fitness facility events.
• Promote and manage community fitness and movement events in collaboration with Hillsboro Health outreach efforts.
• Regularly assess local competition to determine brand positioning and opportunities for growth.
• Performs other duties as assigned.

(The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Hillsboro Health.)

• Manages a team of full‑time, part‑time, and contract staff up to fifty (50)

• Associate’s degree in sports, fitness, recreation management, business, non‑profit management, or a similar or related field (bachelor’s degree preferred)
• Three (3) years of fitness/recreation/sports…