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IT Project Manager IT Consultant Systems Administrator IT Support

Director of IT Operations & Incident Management

Job in Highlands Ranch, Douglas County, Colorado, USA
Listing for: PowerToFly
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading technology services firm is seeking an experienced Incident Management Leader in Highlands Ranch, Colorado. The candidate will lead a team ensuring service level agreements are met while driving continuous improvements in incident management. Responsibilities include maintaining high availability of Visa Transaction systems, managing technical bridges during incidents, and collaborating across support teams. With a proven leadership background and extensive ITSM/ITIL knowledge, the ideal candidate will excel in high-pressure environments and guide teams toward effective solutions.
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