Sr. Manager, Developer

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

We are looking for a skilled and dedicated Senior Manager to join Visa's Developer Experience
- Developer Tools team. In this role, you will be responsible for managing a team of skilled engineers and ensure the reliability, performance, and scalability of Developer tools platform. You will work closely with key stakeholders from development teams to design, implement, and maintain robust Dev Ops solutions that meet the needs of our growing organization. Additionally, you will manage and mentor a team of skilled engineers, fostering a collaborative and growth-oriented environment.

This position plays a pivotal role in enhancing the productivity and satisfaction of an organization's engineering talent. This leadership position requires a unique blend of technical expertise, strategic thinking, and people management skills to foster a world‑class development environment. The core mission is to empower developers by providing them with the best tools and streamlined processes, ultimately accelerating innovation and improving software quality.

Team Leadership & Management

• Lead, mentor, and grow a high‑performing team of skilled engineers.
• Foster a collaborative and innovative team culture, focusing on attracting and retaining top talent.
• Set clear goals, manage performance, and support the career development of team members.

Strategy & Execution

• Define and drive the strategic vision and roadmap for developer tools and experience.
• Lead transformative projects from conception to delivery with a sharp focus on outcomes.
• Ensure timely delivery of high‑quality, impactful tools that improve developer productivity.

Stakeholder Collaboration

• Act as the primary point of contact between the Dev Ex team and its stakeholders, including developers and other engineering leaders.
• Effectively collaborate across functions to understand needs and align priorities.
• Clearly communicate roadmaps, manage expectations, and report on progress to all stakeholders.

Prioritization & Risk Management

• Prioritize initiatives and features effectively to ensure the team focuses on delivering the highest value.
• Proactively identify, manage, and mitigate project risks to ensure smooth execution.
• Balance the workload between developing new features and maintaining existing tools to ensure a stable and reliable developer environment.

Other responsibilities

• Engineer vendor products to Visa's environment by designing, installing, upgrading, patching, and maintaining Developer tools.
• Create implementation procedures using automation tools / pipelines / gitops to manage the state of tool in target environment.
• Setup / create / maintain K8s or VM environments for the tool and follow a promotion process to take the vendor solution from non‑prod to production for each release/upgrade/patch.
• Assess need for third party / external integrations, meet the requirements of users using the platform, capable of creating custom implementations (plugins / extensions within or outside the tool to interface with it).
• Partner with internal…