AMG Medical Receptionist, Lead

AMG Medical Receptionist, Lead page is loaded## AMG Medical Receptionist, Lead locations:
FCS Highland Parktime type:
Full time posted on:
Posted 2 Days Agojob requisition id About Altais:

About Altais:

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.

Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system.

We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
** About the Role
** Under general supervision of Practice Operation Supervisor, the Lead Medical Receptionist role is responsible for providing a welcoming, professional greeting to patients and other visitors to the practice and performing administrative functions that contribute to keeping the medical practice running efficiently.
** You will focus on:
*** The Front Office Team Lead will coordinate and manage the daily tasks of assigned staff.
* The Front Office Team Lead will assist with the coordination of the White Memorial Medical Center Family Medicine Residency Program training and education of its residents.
* Responsible for daily supervision and administrative support for front office personnel.
* Supervision of maintenance day to day front office operations including providing front office specialist job functions as needed.
* Greets and registers patients for their appointment; provides the necessary paperwork, confirms and/or updates insurance coverage and patient demographic information
* Collects patient balances and co-pays, appropriately tracks and records all payments collected and assists patients with their benefits questions
* Supports incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team
* Assists manager with selections, training, monitoring and evaluates departmental staff.
** The Skills, Experience & Education You Bring
*** 2-3 years’ experience in a medical office setting
* High school diploma or GED equivalent
* Bilingual in Spanish preferred. Ability to communicate clearly and concisely in English and Spanish
* Experience with Electronic Medical Record systems (Athenahealth preferred)
** Base Salary**$21.00 - $26.00/hr
** You Share Our Mission & Values:
**** Compassion
* * We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
** Community
* * We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
** Leadership
* * We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
** Excellence
* * We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
** Agility
* * We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.

Altais values the contribution each Team Member brings to our organization. Final…