Operations Coordinator

Description

Alteas Health is a rapidly growing, innovative dynamic company looking for a compassionate, resilient, self-starting, skilled provider who thrives in a fast-paced, ever-changing environment to join our clinical team. Focused on advancing the delivery of patient care by empowering the growth and success of our employees and valued partnerships;
Alteas Health is a proven leader in providing sub-specialty care to an underserved population throughout Illinois, Indiana, Kansas, Michigan, Missouri, Ohio and Wisconsin.

• Competitive Salary
• Travel Allowance as needed
• Licensure & Certification Reimbursement
• Continuing Education
• 401k
• Comprehensive Insurance Offerings (waiting period may apply)
• Medical (50$ employer paid); PPO, HMO, HDPPO
• Dental
• Vision
• Employer Paid Life
• FSA/HSA
• Short Term Disability
• Long Term Disability
• Accident Coverage
• Critical Illness
• Hospital Indemnity

The Operations Coordinator will support both operational and clinical functions within our practice, combining EHR management, PCM program oversight, and direct support for providers with occasional clinical tasks. This role is ideal for a Medical Assistant or Registered Nurse who wants to leverage their clinical background while expanding into healthcare operations. The Operations Coordinator will also assist with spirometry testing and other ad hoc clinical tasks to ensure seamless care delivery and operational efficiency.

• Manage and maintain the EHR system, including troubleshooting, user support, and coordinating with vendors for upgrades or issues.
• Support the PCM program by monitoring adherence to protocols, ensuring accurate documentation, and assisting with process improvements.
• Develop, maintain, and distribute operational reports to support leadership decision-making.
• Perform data audits for documentation integrity, visit completion, and billing accuracy.
• Serve as a first point of contact for provider and staff operational questions related to workflows, scheduling, and documentation.
• Assist in onboarding new APPs (NPs/PAs) and staff with operational workflows, particularly within SNF settings.
• Collaborate with the Operations team to identify workflow gaps and recommend process improvements.
• Help implement operational initiatives such as dashboards, protocol rollouts, and training programs.
• Maintain up-to-date operational SOPs and documentation.
• Provide clinical support including spirometry testing and other ad hoc tasks as needed
• Provide project support and follow-up to ensure accountability for leadership-driven initiatives.
• Assist with scheduling and coordination for operational meetings, trainings, and other team activities.

At Alteas Health, we deliver specialized cardiology and pulmonary care in SNF settings. The Operations Coordinator role is a hybrid opportunity—you’ll bring your clinical expertise to enhance patient care while gaining valuable operational experience. This is an ideal role for an MA or RN who enjoys variety, problem-solving, and working closely with providers and leadership to make a real impact.

• Current MA certification or RN license required
• 2+ years of experience in healthcare (clinical and/or operations)
• Strong knowledge of EHR systems and documentation workflows
• Excellent organizational, problem-solving, and communication skills
• Ability to balance operational and clinical responsibilities
• Experience with spirometry testing or willingness to be trained
• Experience in SNF or post-acute care settings preferred