Senior Security Service and Maintenance Engineer

Are you an experienced Security Engineer? Fancy making the step up to work with a leading Security company, maintaining and repairing systems throughout the local area? Do you want to work for a company thats small enough to care yet big enough to give you career stabiity and an exciting future? We are seeking a Senior Engineer to join our team covering High Wycombe and surrounding areas

Job Summary Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. Perform reactive service visits as required to meet contracted customers service level agreements. Perform planned preventive maintenance visits as required in line with contracted customers service level agreements. Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues.

Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports. Work closely with the service administration and engineering teams to ensure we deliver exceptional service to our clients. To be available for standby on a call out Rota, as required within the team.

As the business grows manage and mentor service engineering team Skills Strong diagnostic and problem-solving skills. Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109). Excellent communication and customer service skills. Ability to work independently and as part of a team. Good time-management skills. Able to identify and solve problems independently. Have a professional and positive attitude when dealing with customers.

Complete detailed work reports accurately and in good time. Knowledge & Experience Proven experience maintaining and repairing security systems, such as CCTV, intruder alarms and access control. Proven experience maintaining and repairing enterprise level systems such as Lenel

S2, Gallagher, C-Cure etc.

Experience with IP-based security systems, networks and security systems software applications. Relevant industry and manufacturing training is favorable. Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC is not essential but would be an advantage. Role Specific BS7858 Security Screening Enhanced Disclosure & Barring Service (DBS) check SC Clearance is favorable Full, clean driving license Right to Work in the UK Participate in a 24-hour emergency call out Rota system