Decorating Repairs & Support Technician

Decorating Repairs & Support Technician – Deliver high-quality finishes and hazard-related repairs across Buckinghamshire, Bedfordshire, Hertfordshire, Cambridgeshire and surrounding areas.
Branded company van & fuel card provided.

Are you looking to join a growing, values-led organisation with a clear social purpose? At Settle Paradigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build.

Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve.

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

We’re looking for a skilled Painter & Decorator Support Technician to join our Repairs team. You’ll deliver high-quality decorating repairs and finishes in response to urgent and non-urgent housing hazards, ensuring full compliance with Awaab’s Law and internal service standards. You’ll also carry out minor day‑to‑day maintenance tasks, including basic carpentry and plumbing, and work closely with surveyors and other trades to ensure hazards are resolved before decorating begins.

This is a hands‑on role where your attention to detail and customer focus will make a real impact.

• Carry out internal and external painting and decorating tasks with high-quality finishes
• Prepare surfaces for decoration, including plastering, rendering, and making good walls
• Perform minor repairs prior to decorating and install/finish plasterboard
• Mix and apply coats of plaster, cement, and render
• Respond to damp, mould and hazard‑related decorating tasks within set time frames
• Collaborate with surveyors and trades to ensure hazards are resolved before decorating
• Erect and dismantle access equipment safely and comply with Health & Safety regulations
• Use tools and equipment safely and report any unsafe methods or equipment
• Liaise with colleagues, supervisors and third‑party providers to ensure seamless delivery
• Maintain clear communication with residents and elevate issues when needed
• Keep accurate records of work completed, materials used and resident interactions
• Monitor stock levels and request replenishments
• Use telephony, email and IT systems to support efficient service delivery

• Recognised qualification (NVQ/BTEC) or minimum 5 years’ checkable experience in painting
• Understanding of Awaab’s Law and its implications for social landlords
• Knowledge of damp and mould causes, effects and remedies
• Experience delivering high standards of customer‑focused service
• Ability to take ownership of issues and resolve them independently
• Physically fit and able to use ladders and scaffolding
• Ability to critique processes and implement improvements
• General understanding of all trade works
• Health & Safety awareness and knowledge of relevant legislation
• Excellent communication skills (verbal and written)
• Adaptable, flexible and able to work on own initiative
• Personal integrity and strong time‑management skills
• Team player with a full valid driving licence

• Understanding of internal and external customer needs
• CITB‑standard Health & Safety training

• Confidence in coaching apprentices and guiding developing team members
• Passion for maintaining homes to the highest standards

• annual salary: £38,492 per annum
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
• Family‑friendly leave:
  Enhanced maternity, paternity and adoption leave
• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
• Life cover and income protection
• Flexible working – hybrid options, modern offices, free parking & EV charging
• 30+ qualified…