Planned Works Manager; Decorating

Planned Works Manager (Decorating)

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As our Planned Works Manager for Cyclical Decorations, you’ll take the lead in delivering a multi‑million‑pound decoration programme that directly shapes the quality, safety and long‑term condition of our homes. Managing a £2.5m annual budget, you’ll oversee both internal teams and external contractors to ensure high‑quality, compliant and cost‑effective decoration works that enhance the appearance and value of our housing stock.

This is a strategic and operational leadership role where you’ll align decoration programmes with our wider asset investment strategy, drive performance across key indicators, and champion a culture of continuous improvement. Working closely with colleagues across Property Services, Asset Management, Neighbourhoods and Customer Services, you’ll play a pivotal role in delivering an outstanding resident experience and ensuring our homes remain safe, well‑maintained and places people are proud to live in.

Are you looking to join a growing, values‑led organisation with a clear social purpose? At Settle Paradigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build.

About The Role

• Lead the delivery of our cyclical decorations programme.
• Manage a team of directly employed technicians, a Senior Lead Technician and a network of subcontractors and suppliers.
• Plan multi‑year programmes, coordinate with asset managers, ensure compliance with legislation and drive performance across quality, safety, resident satisfaction and financial control.

• Develop and deliver multi‑year cyclical decoration programme plans
• Coordinate with asset managers to identify properties requiring decoration
• Align decoration works with other planned maintenance activities
• Lead, support and develop technicians, supervisors and contractors
• Recruit and manage a high‑performing team
• Provide training and ensure compliance with policies and procedures
• Monitor programme progress, budgets and contractor performance
• Identify trends, risks and opportunities for innovation
• Produce performance reports and support strategic planning
• Build strong relationships with suppliers and contractors
• Ensure compliance with SLAs, budgets and quality standards
• Promote safe working practices and ensure statutory compliance
• Maintain accurate records for governance and audit purposes
• Lead resident consultation and engagement activities
• Communicate programme timelines and respond to resident feedback
• Use asset management and project tracking systems effectively
• Support digital transformation within the Property Directorate
• Represent the directorate at internal and external meetings
• Contribute to policy development, business planning and corporate working groups

• Proven experience managing directly employed labour and subcontractors
• Strong technical knowledge of decoration works (internal/external painting, surface prep, finishing, minor repairs, working at height)
• Excellent communication and interpersonal skills
• Strong IT skills, including Word and Excel
• Analytical skills with the ability to produce clear performance reports
• Ability to lead, motivate and supervise teams
• Commercial awareness and budget management experience
• Strong organisational skills and ability to prioritise under pressure
• Innovative approach to service delivery and problem‑solving
• Commitment to excellent customer service and resident engagement
• Sound awareness of health & safety legislation

• Professional qualification (e.g., CIOB or equivalent)
• Experience in the social housing sector
• Knowledge of building safety, environmental legislation and hazard identification
• CITB‑standard health & safety training
• NEBOSH General or Environmental Certificate

• A collaborative, proactive leadership style
• Ability to drive continuous improvement and value for money
• Confidence representing the…