Service Support Technician

Position: In-Service Support Technician
Location: Loudwater

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** Protecting What Matters. Powering the Future of Naval Technology.
** Ultra Maritime is a global leader in advanced maritime defence solutions. We operate at the forefront of innovation, delivering technologies that protect lives, secure nations, and enable a safer, more sustainable world.#MAR#LI-HYBRID
** Security Requirements
** This role requires you to undergo Baseline Personnel Security Standard Check (BPSS) as a minimum and some roles will require further national security vetting  line with Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided.

For further details of the evidence required to apply for Baseline and Security Clearance please refer to the United Kingdom Vetting Service (UKSV). More than just a job, we offer a mission. More than just a workplace, we provide the opportunity to protect lives, advance technology, and shape the future of maritime security. As an employee of Ultra Maritime, you will receive:
* Optional 9 day fortnight
* TOIL* Flexible working hours
* 1pm finish on a Friday
* Annual bonus – dependent on level. Non-managers = 5% and Managers = 10% for example
* Hybrid working for certain job roles.
* Casual dress
* 25 days holiday
* Christmas shut down – use three days of annual leave to cover this
* Option to buy or sell holiday.
* Option to purchase private health care, dental, critical illness etc via salary sacrifice.
* Reward hub - discounts at over 200 online stores
* 4 x annual salary life cover
* Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage).
** Our commitment to diversity and inclusion
** Ultra Maritime embraces the power of diverse perspectives to fuel innovation. We strive to build an open, inclusive workplace where ideas flourish and every individual can make a meaningful impact. If you need any reasonable adjustments during the recruitment process, please let the recruitment lead managing your application know.
** Together, we deliver cutting-edge solutions that safeguard our oceans and secure a safer world.
**** Our partnership with Morson Edge
** Ultra Maritime is partnering with a third-party recruitment provider, Morson Edge (part of the Morson Group), to manage this hiring process. In accordance with

UK employment law andUKGDPR, by applying for this role, you consent to your CV and application details being shared with Morson Edge for recruitment purposes.

Both Ultra Maritime and  Morson Edgewill process your data in accordance with their respective Privacy Policies (
* and**).
* These policies outline how your information is used, stored, and retained. You have the right to withdraw your consent at any time by contacting

Ultra

Maritime or Morson Edge directly, as detailed in their Privacy Policies.

Company:
Ultra Maritime Our In-Service Support team is responsible for providing back-office engineering support to our end users of our products enabling them to achieve mission success, 24/7/365, anywhere in the world. You will be joining a team of highly trained engineers whose decades of experience spans the breadth of the Defence sector and all phases of the product life cycle.

The team supports a customer base that is distributed across the globe, from the UK to the USA, Australia, Canada, India, Denmark, Norway, and many other countries.

This is an opportunity for an engineering technician to grow their career within a progressive, dynamic environment with exposure to ground-breaking technologies and systems, including Electro-Optic and Data Distributions systems. Assisting support elements of different programmes, work with project team to ensure that our products are supported.

We will challenge and support you in equal measure to nurture you as an engineer. We will give you the chance to utilise and build your skills across defence support, customer relations, technical investigations, diagnostics, repair, tests, and trials on cutting edge equipment.

Working with a customer facing team that supports defence equipment In-Service contracts, your responsibilities will include:
* Assisting the delivery of our In-Service support obligations, working closely with the project engineering team.
* Act as a lab manager ensuring equipment laboratories cleanliness is kept to a high standard.
* Carrying regular maintenance on equipment to ensure it is always functional in line with contract obligations.
* Investigate and rectify any emerging defects with equipment.
* Carry out installation of new equipment and LRUs when required.
* Assisting with any survey and repairs of LRUs, where required, and testing within parent equipment.
* Carrying out integration testing of new equipment assisting the…