Senior Performance Analyst

You will provide actionable insights to drive strategic continual service improvement as well as legal and regulatory compliance. You will lead on the delivery of organisational wide reporting, including Board level and ESG Metrics. This is a pivotal role which has become available as a result of internal career development, which we are proud to share as we have a lot of these at Settle Paradigm and positively encourage such moves.

The 12 month fixed term contract role is hybrid requiring regular office attendance for at least 2 days per week in our High Wycombe location, with the remainder at home or remote.

At Settle Paradigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve.

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

• Produce and enhance reports, dashboards and KPIs used across the organisation

• Lead the compliance scorecard and Board-level reporting

• Manage a performance report library and ensure data accuracy and timely updates

• Analyse large, complex datasets to provide actionable insight

• Champion data quality, identifying issues and driving cleansing activity

• Support our transition to a new data warehouse and migrate legacy reporting

• Work with BI teams to map tables and scope SQL needs

• Publish reports securely and ensure the right people see the right data

• Experience of reporting KPIs

• Brilliant at building user dashboards and providing insight into the data for our operational teams

• Diligent with exceptional attention to detail and be comfortable in challenging conventional wisdom

• Strong BI skills with ability learn your way around large data sets and warehouses.

• Adept at getting 'under the hood' of poor performance, understanding the key drivers and able to articulate problems in the most appropriate and understandable way in order that our Operations teams can use the data to drive performance improvements

• Advanced Excel skills

• Experience working with operational delivery databases and complex datasets

• Clear communicator able to engage stakeholders at all levels; explaining ad translating in an easy to understand format for respective audiences

• Organised and methodical

• Good knowledge and previous experience with SQL

• Ability to build impactful dashboards that are meaningful for KPI reporting

• DAX knowledge, experience with SharePoint/One Drive/Planner/Power Apps, statistical analysis training, or housing data experience.

• Experience in social housing or property sector

Whilst this role is currently fixed term for 12 months, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended, made permanent or other suitable opportunities may arise. Many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us.

However, if something longer term doesn’t materialise, you will still gain valuable experience which will add to your employ-ability in this and similar fields.

At Settle Paradigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• annual salary:£53,350 p/a

• 25 days holiday,increasing with service, plus Christmas closure and buy options

• Generous pension scheme
  – up to 9.5%…