Receptionist, Administrative​/Clerical

We’re growing fast at Trade Skills Australia, and we’re looking for a professional and approachable Receptionist who enjoys keeping things running smoothly and helping people feel supported from their very first interaction with us.

Our mission is simple; we help skilled tradespeople across Australia turn their experience into nationally recognised qualifications through RPL. As our Receptionist, you’ll play a vital role in creating a positive first impression and ensuring enquiries are handled efficiently and accurately.

You’ll be the welcoming voice and face of Trade Skills Australia, supporting candidates, clients, and internal staff with day-to-day administrative and communication needs.

• Answering and directing inbound phone calls and general email enquiries.
• Greeting visitors and managing front‑of‑office communications.
• Providing accurate information to candidates and directing enquiries to the appropriate team members.
• Maintaining basic records, updating systems, and supporting administration tasks as required.
• Assisting the administration team to keep processes organised and running smoothly.

• Previous experience in a receptionist, front‑of‑house, or administrative support role.
• Strong verbal and written communication skills.
• A professional, friendly manner and a customer‑focused approach.
• Confidence using phone systems, email, and basic office or CRM software.
• Strong organisational skills and attention to detail.
• Bonus:
  Experience in an RTO, education, or vocational environment, or familiarity with RPL or enrolment enquiries.

If you’re an RTO professional who loves compliant systems, smooth workflows, and helping candidates achieve — we’d love to hear from you.
Bring your RTO know-how to Trade Skills Australia and be part of something meaningful.