Sales Associate

Overview

Join to apply for the Sales Associate role at Hibbett
.

The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store and upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion and serve as an ambassador of Hibbett I City Gear to create a unique customer experience, helping to acquire and retain long-time customers.

The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

• Produce and give extraordinary customer service highlighted in the customer service manual, including assisting customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Set goals to grow and improve selling skills and track overall sales.
• Uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Assist in the daily operations of the store, including completing work lists, clean-up lists, weekly shipments, and store maintenance.
• Present merchandise to promote and sell goods, guided by the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player with a passion for outstanding customer service and selling merchandise.

Employment type
:
Part-time

Department
:
Operations

FLSA Status
:
Non-Exempt

Reports To
:
Store Manager

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