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Customer Account Representative

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: Rent-A-Center
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 14.45 - 17 USD Hourly USD 14.45 17.00 HOUR
Job Description & How to Apply Below

Customer Account Representative

Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

Compensation

Hourly rate: $14.45 - $17.00 per hour.

Benefits
  • Paid Time Off and Sunday Off – We are closed!
  • Full‑Time Employment and a Consistent Schedule
  • Weekly Pay (company wide)
  • Award Winning Culture with the Opportunity to Advance
  • Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
Responsibilities
  • Customer Service:
    Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in our stores and in customers’ homes, and obtain new rental orders when needed on the sales floor and over the phone.
  • Deliveries & Pickups:
    Safely load, unload, and install products, following all handling and transportation procedures, while keeping vehicles clean and properly maintained.
  • Merchandising:
    Maintain an inviting store by refurbishing merchandise to like‑new condition and keeping the showroom dusted, vacuumed and organized.
Minimum Requirements
  • High school diploma or equivalent.
  • At least 18 years of age.
  • Valid state driver’s license and good driving record – you will be driving company vehicles.
  • Ability to lift and move product such as furniture, electronics, and appliances.
  • Great communication and customer service skills.
Additional Helpful Traits
  • Seeking more than just a job – a career.
  • A desire to improve our customers’ lives.
  • A hunger to learn the business.
  • Grit and determination.
Physical Demands

The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The coworker must frequently lift and/or move heavy items and merchandise. All coworkers are expected to adhere to company safety guidelines while meeting the physical demands of the job.

Expected Hours of Work

Full‑time, Monday through Saturday. Store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week or overtime may change throughout the year as dictated by management and business needs.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.

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