Retail Sales Associate

Retail Sales Associate- 2677 at First Cash

Join to apply for the Retail Sales Associate- 2677 role at First Cash

$13.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access: available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned, up to seven times per payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: one week paid after six months; an additional week after one year; two weeks each anniversary thereafter (up to 120 hours after five years, adjusted per state/local requirements).
• Sick/Personal: 8 hours after six months and 16 hours each anniversary thereafter (years 2–5; up to 24 hours after five years, state/local adjustments apply).
• Employee discounts available from the first day of active employment.
• Tuition reimbursement (up to $2,000 per year) for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies via First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months.
• First Cash Pet Insurance program access.

We are seeking entry‑level, full‑time retail sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both lending and retail sides of the business, processing sales, loans, and other transactions with a wide variety of merchandise including tools, electronics, firearms (in FFL locations), and more.

• Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise.
• Processes sales and loan transactions per policies and regulatory requirements.
• Handles cash and negotiable items securely.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Works collaboratively with coworkers and managers, displaying respect and effective communication.
• Partners with all employees to create a positive customer experience.
• Completes assigned training.
• Performs other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and obtain firearms certification.
• May be asked to assist customers outside building premises or access exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and work as a team.
• Ability to multi‑task in a fast‑paced environment.
• Proficiency in basic math calculations.
• Cash handling experience preferred.
• Can work at multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Computer literate; capable of operating POS systems and common office machines.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers can earn 2–8% commission based on gross profit of personal performance. Further details are provided during the interview process.

First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities.