Bojangles General Manager; Gerente General - Point, NC

Bojangles General Manager (Gerente General) – High Point, NC – 2037
Address: 2621 S Main St, High Point, NC 27263, USA
Compensation: $57,000.00 – $70,000.00/year

General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. General Managers develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer‑centric culture. They do this by ensuring an outstanding guest and employee experience.

• Actively seek growth opportunities or assignments for development.
• Communicates effectively and timely with all guests (internal and external).
• Takes an active role with all new team members.
• Subject matter expert and adherence to all systems and processes.
• Effectively demonstrates our Cultural Principles in every interaction.

• Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor.
• Upholds standards and takes corrective action when standards are not being met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity where applicable.
• Engages and fosters external community relationships to include recruitment and sales growth, e.g., digital platforms and catering.

• Ability to increase same‑store growth through sales and guest counts.
• Understands the restaurant P&L results.
• Understands how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Demonstrates and upholds all safety and security standards.
• Engages in all LTO throughout the LTO life cycle; including training and POP by deadlines.

• A minimum of 3 years’ management experience.
• 18 years or older.
• Able to read, write and speak English.
• Must possess a valid driver’s license and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50‑hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior Microsoft Office experience.
• Prior cash handling and bank deposit experience.
• Ability to multi‑task and lead teams in a fast‑paced environment.
• Ability to bend, stand, kneel frequently, lifting 25+ lbs.

• WEEKLY PAY and Monthly Bonus Program.
• Free Unlimited Telemedicine and Virtual Mental Health Programs.
• Low‑Cost Health Insurance, Dental and Vision benefit plans – including Orthodontics (HSA & PPO plans available).
• Paid Vacation Time.
• Free Meals.
• Leadership and Career Development Opportunities.
• 401(k) with matching.
• Paid time off.
• Paid training.
• Vision insurance.

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer.

Los gerentes generales lideran a sus equipos para brindar a nuestros huéspedes la experiencia más excepcional en la hospitalidad del sur. Los Gerentes Generales desarrollan y lideran un equipo que impulsa el tráfico, las ventas y la rentabilidad en nuestros restaurantes, manteniendo una cultura centrada en el cliente. Lo hacen garantizando una experiencia excepcional para los huéspedes y empleados.

• Buscar activamente oportunidades de crecimiento o tareas para el desarrollo.
• Se comunica de manera efectiva y oportuna con todos los huéspedes (internos y externos).
• Toma un papel activo con todos los nuevos miembros del equipo.
• Experto en la materia y adherencia a todos los sistemas y procesos.
• Demuestra efectivamente nuestros Principios Culturales en cada interacción.

• Experto en la materia y cumplimiento de todos los sistemas y procesos para incluir BoFood y BoLabor.
• Mantiene los estándares y toma medidas correctivas cuando no se cumplen los estándares.
• Permite a los miembros del equipo mantener el servicio al cliente WOW con cada interacción.
• Reducir la R&M a través de los recorridos adecuados de los gerentes, la ejecución de procesos y la escalada oportuna de oportunidades.
• Involucra y fomenta las relaciones con la comunidad externa para…