Office - Assistant Property Manager

Overview

Highland Ridge, 2452 Bellemeade St, High Point, North Carolina, United States of America

Join Our Team as an Assistant Property Manager – Support with Excellence! We are seeking a reliable and ambitious Assistant Property Manager to join our team. If you are passionate about property management, have excellent communication skills, and are eager to assist with the daily operations of the property, this role is perfect for you!

What You’ll Be Doing:

• As an Assistant Property Manager, you will play a vital role in the smooth operation of the property under the guidance of the Property Manager. You will assist with leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top-notch service to both residents and staff.

• Leasing, Collections, and Resident Services:
  Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.
• Assist in following up on delinquencies and ensure timely collection of payments.
• Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
• Assist in scheduling appointments for potential prospects and residents.
• Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).
• Process security deposit refunds and ensure positive resident relations.
• Record all resident correspondence and assist in validating rental eligibility.
• Promote resident retention programs and address resident concerns promptly.

• Managerial Support and Staff Coordination:
  Provide support in the absence of the Property Manager and assist in managerial duties as directed.
• Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
• Provide training and coaching to office staff as directed by the Property Manager.
• Attend staff meetings and take minutes when necessary.
• Assist in collection and processing of all payments and purchase orders.
• Assist in any requested work to be done on the property and ensure completion.

• Vendor Relations and Lease Oversight:
  Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.
• Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
• Maintain renewal records and assist with marketing and follow-up for leasing.

• Compliance:
  Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.

Qualifications:

• Associates degree (A.S, A.A.) from a two-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Prior experience in property management or managerial experience in a sales/customer service role.
• Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.

Skills:

• Strong interpersonal and communication skills to interact effectively with residents and office staff.
• Strong analytical and problem-solving skills to resolve issues efficiently.
• Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.
• Note:
  
  Only candidates who meet the specified requirements will be contacted for an interview.

We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

• Excellent Base Pay $22.00 - $24.00/hour
• 20% Rent Discount
• $100 New Lease Commissions
• Property Staff Shared Renewal Commissions (paid monthly)
• Employee Referral Program (Earn up to $750 per referral)
• Education/Tuition Reimbursement Program
• Comprehensive Benefits:
  Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off: including 10 Holidays per year and sick leave
• Employee Assistance Program
• Additional Employee Discounts on various services

Ready to take the next step in your career? If you are eager to provide exceptional service, support the daily operations of the property,…