Shipping Supervisor

SHIFT

2nd

5:00 PM - 5:30 AM

Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future. Join a farmer‑owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high‑quality Maola dairy products. We prioritize your well‑being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.

Our employees are an integral part of who we are — what you do and what you think matters.

The Shipping Supervisor oversees outbound shipping operations in a dairy manufacturing facility, ensuring accurate, timely shipments while maintaining food safety, quality, and regulatory compliance. This role supervises shipping staff, engages in carrier schedules, monitors inventory accuracy, and ensures proper product handling and temperature control. This position works closely with production, quality, and warehouse teams to support efficient, compliant, and on‑time deliveries.

• Enforces safety rules and company policies.
• Ensures that all required inbound/outbound documentation is complete and has been properly processed in the inventory management system.
• Maintains proper inventory levels to support customer orders and demands. Operates forklift as needed.
• Plans accordingly to minimize production disruptions due to unplanned absences/circumstances.
• Effectively communicates and coordinates product and resource availability within the production department.
• Actively engages in waste reduction efforts in all areas.
• Monitors and records necessary waste tracking documentation.
• Maintains high sanitation standards by enforcing equipment and area cleanliness.
• Ensures all required process control documentation is completed.
• Investigates and immediately reports all incidents involving company equipment or personnel.
• Oversees shipping activities to ensure accuracy and condition of shipments.
• Inspects material handling equipment and cooler/warehouse daily for defects.
• Immediately notifies chain of command of any needed repairs.
• Instructs forklift drivers and equipment operators on job duties once certification is completed.
• Coordinates loadout and communication with branch locations, 3rd party hauling companies, and vendors.
• Promotes retention and provides a workplace culture that is clean and organized.
• Maintains a positive and safe environment that supports the company’s missions, visions, guiding principles, and core values.

• High school diploma, general education degree (GED), or international equivalent required.
• Minimum of three (3) years of experience in shipping or warehouse operations required.
• Working knowledge of shipping, receiving, and inventory control procedures, including related documentation and compliance requirements.
• Intermediate to advanced computer proficiency, including Microsoft Office applications (Word and Excel).
• Experience with SAP or similar enterprise resource planning (ERP) systems preferred.

• Communication
  • Communicate clearly and effectively through multiple channels – oral, written, visual, and non‑verbal – ensuring our messages are understood and delivered appropriately, whether in‑person or digitally.
• Accountability
  • Take responsibility for actions and anticipate challenges before they arise.
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
  • Prioritize understanding and meeting both internal and external customer needs.
  • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
  • Proactive in identifying opportunities and addressing potential threats.
  • Act independently and decisively, rather than waiting for situations to demand action.
• Problem‑Solving
  • Possess the ability to identify and address complex issues with minimal guidance.
  • Skilled at analyzing challenges and finding practical, effective solutions.
• Col…