Planet Fitness Assistant General Manager

Planet Fitness Assistant General Manager

Full‑Time, hourly paid position.

• Sunday: 11am‑7pm
• Monday: 12pm‑8pm
• Tuesday: 12pm‑8pm
• Wednesday: 12pm‑8pm
• Thursday: 12pm‑8pm
• Additional hours and availability when needed.

At National Fitness Partners, we transform lives through affordable fitness. We are the largest Planet Fitness franchise, serving over one million members across 200+ clubs nationwide, creating a judgment‑free fitness experience.

• We are accountable – Self‑starters who pursue excellence.
• We are driven – Problem solvers who deliver results.
• We are passionate – Positive energy with a real desire to help others.
• We are ambitious – Always learning and growing toward success.

• Growth opportunities – over 90% of our management team started as an entry‑level team member.
• PTO for all employees.
• 401(k) retirement fund (employer match up to 4%).
• Health insurance options including health, dental, vision, family life insurance, and more.
• Basic life insurance & short‑term disability – 100% company paid.
• Employee assistance program.
• Free employee Black Card Membership (+ one free Black Card Membership for a direct family member).

The Assistant General Manager is responsible for all club operations: ensuring operational and financial goals are met, creating member experiences that produce raving fans, and developing and leading a staff of servant leaders whose mission is to transform the lives of those they serve.

• Work with GM to meet NFP standards with respect to club stats (e.g., closing %, BC%, secondary billing, PE@PF utilization, etc.).
• Partner with GM to decrease club turnover by hiring, motivating, developing, and leading competent staff members focused on creating raving fans.
• Support staff scheduling to maximize staffing resources while keeping payroll hours within budget allotment.
• Hold staff accountable to policies and procedures and provide constructive counseling in a timely manner.
• Partner with GM to complete one‑on‑ones on time with development goals and objectives.
• Model servant leadership through daily interactions.
• Work side‑by‑side with staff, supporting front desk activities through the use of the info call script, giving member tours, using Data Trak to enroll/manage/cancel members, and cleaning club to NFP standards.
• Hold members accountable to club policies; deal with member issues promptly and courteously.
• Understand and promote a safe and healthy club environment.
• Participate in marketing promotions.
• Report member accidents in a timely manner through the NFP process.
• Provide back‑up support for staff as necessary.

Mid‑senior level.

Full‑time.

Other.

Wellness and fitness services.

Winston‑Salem, NC – $18.00‑$20.00 per hour.