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Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep Technical Support

Customer Success & Retention Specialist

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: Go-Forth Home Services
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
A customer service organization is seeking a Customer Success Specialist in High Point, NC to provide exceptional support to customers. This role involves resolving issues, enhancing customer retention, and identifying sales opportunities with existing clients. The ideal candidate should have excellent communication skills, technical proficiency, and at least 2 years of relevant experience. A high school diploma is required, and a strong organizational mindset is essential for managing tasks effectively.
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