One Stop - Post Office Counter Clerk

One Stop - Post Office Counter Clerk

Join to apply for the role at One Stop Stores Ltd
. This full‑time, entry‑level position is available in locations across the UK, including Whitfield, England.

As a Post Office Counter Clerk working within a One Stop convenience store, you play a vital dual role in delivering essential postal services and supporting the wider retail environment. You will be the first point of contact for customers, providing friendly, efficient service across a range of products including mail handling, financial services, and retail transactions. You’ll also contribute to the store’s overall customer experience, supporting colleagues, maintaining a clean and welcoming environment, and helping with general store duties when needed.

• Deliver excellent customer service and support.
• Process sales of postage, packaging and retail items.
• Handle mail and parcels, including weighing, franking and dispatch.
• Carry out financial transactions and banking services.
• Promote and advise on postal and financial products.
• Maintain accurate records and balance tills.
• Follow security, compliance and data protection procedures.
• Support general administrative and stock control tasks.

• Friendly, knowledgeable about products and services.
• Strong attention to detail, excellent communication skills.
• Comfortable working with cash and sensitive documents.
• Ability to work confidently in a fast‑paced environment.
• Use of customer service best practice and store processes.
• Capacity to support general store duties and teamwork.

One Stop is committed to making everyday life easier for our customers and offers a range of benefits:

• Flexible working arrangements.
• Employee benefits portfolio available on our Careers Page.
• Opportunities for community involvement and charitable giving.

We support local charities and national organisations, having raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through partnerships with Fare Share and Olio.

We’re proud to be an inclusive workplace celebrating diverse backgrounds. We are a Disability Confident Leader (Level 3) and offer reasonable adjustments throughout the recruitment process.

* One Stop has the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. We encourage you to submit your application as soon as you can.*

Seniority level:
Entry level

Employment type:

Full‑time
Job function:
Administrative
Industry: Retail