Deskside Technician II

Job Details

Deskside Technician II – Iselin, NJ
Posted: 1/14/2026
Job
Job Category:
Desktop Support
Position Type:
Full Time
Duration: 5 months

Shift: 1
Remaining Positions: 1

Contact:
Alfher Hidalgo –  /

• Supporting IT equipment in large corporate environment
• Desktop/laptop tech support (Mac and PC)
• Windows 11 operating systems
• Support mobile devices, printers, scanners, wireless, VPN, etc极
• IMAC Support – IT equipment Install/Move/Add/Change
• Maintain repairs, spare parts, and components
• Research and troubleshoot problems
• Maintain system configurations and documentation
• Track and resolve customer incidents and requests through the client's ticketing tool
• Troubleshoot and resolve hardware and software issues for Windows devices
• Backup, restoration, and migration of user data
• Smart Hands support with networking, server, and telecommunications technologies
• Printer and peripheral device support
• Inventory management of IT assets including asset auditing
• Ability to research and follow appropriate KB articles
• Ability to work on‑call and other after‑hours support needs
• May provide Executive support
• Various other tasks associated with deskside services
• May need to be available to provide support at other client locations as needed
• Other duties as assigned

• Experience supporting Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
• Able to uphold a positive attitude at all times, even under stressful conditions
• Experience supporting remote facilities and users
• Excellent verbal and written communication skills
• High level of professionalism and strong personal interaction skills
• Ability to perform in-depth research and troubleshooting for complex technical issues
• Ability to prioritize and complete all work tasks with minimal supervision
• Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
• Ability and willingness to learn new technologies
• High School kitchenette? Diploma (required)
• Deskside / Desktop / End User Computer experience, ideally in a corporate environment
• Proven ability to handle challenging, rapid-response user support
• Proven ability to balance, prioritize and organize multiple tasks

• A+ Certification
• Microsoft Certified Professional ( clientes varer packets )
• ITIL Foundations indäki
• Lean Six Sigma

• Ability to provide L2 Deskside Support, covering both end user computing and on‑site network issues
• Possesses familiarity with and experience supporting Labs, including Lab IT and instruments
• Position performing client‑site imaging of Computers for Win
  11
• This job may include any aspect of product field support, including system hardware and software
• Developed specialized skill or is multil
• Works on assignments that are complex in nature and recognizes the need for occasional deviation from the accepted practice
• Attendance and schedule adherence are requirements of this position
• Providing hardware/software support services to onsite client including break/fix
• Providing installation and upgrading services of hardware and software
• High school diploma or equivalent required. Typically requires a minimum of 1–3 years of related experience
• Knowledge of multiple manufacturers and operating systems
• Excellent troubleshooting capability
• Ability to work in a team environment as well as independently
• Ability to communicate technical information –technical audiences
• Excellent verbal and written communication skills
• Ability to complete assignments with no supervision
• Ability to search internally/externally for support information
• Customer‑oriented attitude
• Valid driver's license and proof of auto insurance, if travel is required
• Any other duties as assigned

$30.00 – $32.00 per hour