Retail Sales Associate II

Overview

Retail Sales Co-Worker II s role focuses on enhancing the shopping experience and delivering attentive customer service to consistently boost sales.

• Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products.
• Build customer relationships to understand their needs and ensure a positive shopping experience both in-store and remotely.
• Leverage expertise in IKEA's multi-channel retail offerings, empowering customers to shop seamlessly both in-store and remotely, whenever and however they choose.
• Utilize fundamental measurement and construction techniques, with an understanding of modular furniture planning and basic design principles to create planning solutions that meet customers’ needs.
• Keep the area of responsibility clean, tidy, priced and fully stocked. Ensure basic merchandising standards are in place to give customers a positive shopping experience.
• Share enthusiasm for IKEA products by expanding knowledge of their features and benefits to guide customers’ decisions.
• Understand the store and department action plans and actively contribute to achieving the department's goals.
• Offer all IKEA services to help customers make informed choices and improve their shopping experience.
• Analyze and adjust sales space capacities based on system parameters to secure high stock availability.
• Support the implementation and upkeep of planned and commercial activities within your range.
• Contribute to an environment where IKEA culture embraces the diversity of co-workers and customers.

Hours:

34-40 hours per week. Must have complete open working availability throughout the week, Mondays to Sundays between 9:00 AM and 10:30 PM. The hourly pay rate range for this role is $22.77 - $32.50. Benefits eligible.

• 2-3 years of relevant work experience.
• High School Diploma, GED or Equivalent.
• Experience in retail sales, preferably in the home furnishing sector.
• Experience in actively selling through understanding customers and their needs.

Note:

The starting rate/salary for this position ranges from 22.77 USD to 32.5 USD and will be based on relevant work experience.