Lease Security Specialist

Position Title

Lease Security Specialist

Hicksville, NY 11801

Pay range: $/hr
The Lease Security Specialist processes lease security transactions with accuracy and efficiency. This role supports the Lease Security team by handling account maintenance, transaction processing, and documentation updates while ensuring compliance with internal policies and regulatory requirements. The Specialist assists in resolving inquiries and contributes to a collaborative team environment.

• Process lease security transactions including deposits, withdrawals, account openings, and tenant/building updates.
• Maintain accurate records and documentation for audit and compliance purposes.
• Monitor workflow queues and complete assigned tasks in a timely manner.
• Respond to inquiries from clients and internal departments such as PCGs, Lending and Client Services.
• Support reporting and reconciliation efforts.
• Escalate complex issues to the Team Lead or Manager as needed.

• Perform additional duties and special projects as assigned by management.
• Participate in team meetings and training sessions.
• Contribute to a culture of continuous improvement and operational excellence.
• Promote a positive and collaborative team environment.

• Education level required:
  High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

• Minimum experience required: 1+ Years of experience in banking
• Experience in Microsoft Office (Word, Excel and Outlook), familiarity with banking systems
• Strong attention to detail and organizational skills
• Ability to follow procedures and work independently

• Familiarity with lease security or landlord/tenant account processes
• Experience with banking systems and workflow tools
• Strong communication and problem-solving skills
• Time management and accountability

• Attention to detail and accuracy
• Operational compliance
• Communication and teamwork
• Time management and prioritization
• Adaptability and initiative
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• 10% travel
• Physical demands (ADA):
  No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.