Ambassador, Entertainment & Gaming, Customer Service Rep

Carriage Services – Ambassador

At Carriage Services
, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry.

Carriage Services is an equal opportunity employer.

Compensation: $17.00

Job Type: Part-Time

Location: Thomas

F. Dalton – Hicksville

• High School Diploma or equivalent.
• Demonstrated willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations; and
• Ability to actively respond to the requests of the client families and their guests.

• Actively serve as an ambassador of the business in the community to build trust and loyalty.
• Greet and direct client families and their guests at the funeral home.
• Escort client families and their guests to the correct chapel or parlor in which services are being held.
• Direct visitors to guest book and distribute memorialization materials as needed.
• Answer questions and assist with meeting the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represent the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receive and place flowers in chapels or parlors.
• Ensure refreshments are available to client families and their guests.
• Ensure that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services.
• Perform other duties, as assigned.

• The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
• Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.
• Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.
• Performance of this position’s duties may also require power reaching, pushing, and pulling.
• This position’s duties require routine exposure to chemicals and/or blood borne pathogens.
• Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.

Entry level

Part-time

Strategy/Planning and Information Technology

Individual and Family Services